Job description

Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S.

Matheson Gas offers:

• Hours: Monday through Friday, 8:00am to 5:00pm
• Pay range: $22 - $26 an hour
• Full benefits! Health, dental, vision insurance and more
• Paid holidays & floating holidays, vacation time, sick days
• 401(k) program with company match
• COMPANY PAID life insurance and short-term disability insurance

Position Summary:

Contact delinquent customers for payments. Research and resolve all inquiries and payment discrepancies related to assigned accounts. Maintain credit files; reviewing credit status and limits on problem and new and existing customers. Bilingual a plus.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Utilize judgment in scheduling collection and follow-ups on delinquent accounts. Must maintain detailed, neat, and accurate credit files.
• Respond to all customer inquiries both verbal and written. Investigate and resolve payment discrepancies and disputed billings.
• Apply payments to customer accounts.
• Review credit worthiness of existing customers and obtain credit information on new customers. Recommend changes in extension or reduction of credit.
• Heavy phone contact and correspondence with customers, sales force, and branches.
• Plan and organize own work schedule under general supervision using company policies and procedures.
• Accept, authorize and apply credit card payments and transaction with confidential and accurate application.
• Responsible for obtaining payments from delinquent customers. Accurately apply, making adjustments to reflect any payment discrepancy.
• Collaborate with sales team to minimize AR aging and avoid bad debt
• Prepare summarization of accounts for upper management.
• Refers unusual problems to Supervisor and Site managers.
• Perform other projects and duties as assigned.

Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Tyler, TX 75701: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you speak Spanish?

Experience:

• Credit/Collections: 2 years (Required)
• Customer service: 2 years (Required)

Work Location: One location

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