Culinary Server - FT

Large Healthcare Facility

Summary: Promotes the Ministry, Mission and Core Values of the Arlington of Naples and Lutheran Life Communities by demonstrating professional and ethical work practices while fostering excellence in hospitality and customer service. Provides friendly, efficient and personalized service to residents by setting up, serving and cleanup of dining areas. Essential Functions & Responsibilities: Prepares salads, sandwiches and desserts. Ensures resident satisfaction by listening and responding to resident opinions and needs. Completes menu order requests. Maintains beverage, cold food, dessert and salad supply. Services cold and hot menu items to residents and guests. Maintains clean and orderly dining room including table tops, legs and chairs. Makes sure salt and pepper shakers are filled and condiment area is neat, orderly and properly stocked. Washes and sanitizes all serving utensils through dish machine, transporting soiled pots and pans to kitchen. Maintains sanitation procedures/protocols at all times by practicing hygienic food handling techniques. Follows proper storage guidelines. Practices good personal grooming. Maintains safe and adequate food temperatures. Cleans workstation and equipment after use. Follows all other aspects of proper sanitation. Sets up server work stations as specified by station assignment. Assists with meal service and kitchen staff on an as needed basis. Assists supervisor during operations, as needed. Assists staff during operations as needed. Takes and delivers food and beverage orders from residents and guests in an accurate, friendly, responsible and timely manner. Learns the names and personally recognizes residents who are regular patrons. Processes resident charges. Ensures sanitation by washing and sterilizing glassware. Fills in as needed to ensure the smooth and efficient operation of the department as directed by the Dining Room Manager. Attends all in-services as required. Physical Requirements & Work Environment: Regular lifting or moving of up to 50 lbs.on a reoccurring basis. Manual finger dexterity and eye-hand coordination while handing food service equipment and as needed to complete the duties of the job. Frequent exposure to hot and/or humid conditions and exposure to cleaning agents and disinfectants. Frequent stooping, kneeling, crouching, crawling, pushing, pulling, lifting, grasping and or feeling. Frequent walking and standing for extensive periods of time. . Healthcare and residential working environment. Continuous exposure to residents who may be confused and irritable. Education/Experience/Skills: Ability to communicate and understand the predominant language(s) of residents and guests. Basic math skills and ability to operate a point of sales system. Able to work in a standing position for long periods of time (up to 5 hours). High school diploma or equivalent preferred. Previous experience in fine dining or restaurant services preferred. Understanding of hospitality, first impressions and customer focus and ability to provide exceptional service to residents and guests.