Job description

JOB
SALARY: $2,799.00 Monthly

OPENING DATE: 01/06/22

CLOSING DATE: Continuous

DESCRIPTION:
Community Colleges of Spokane (CCS) District Equity Statement
CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience.

DESCRIPTION
SFCC is one of two accredited community colleges that comprise the Community Colleges of Spokane (CCS). In addition to serving the urban and suburban population in greater Spokane, including students from Fairchild Airforce Base, CCS provides educational services to rural communities throughout our 12,302 square-mile region in Eastern Washington, including students from the Spokane and other Eastern Washington tribes.

This position serves at the Pullman Center of the Community Colleges of Spokane, located at the campus of Washington State University.

Serving about 8,200 students, SFCC endeavors to be an educational leader and a responsive partner with the community and region to provide access to relevant programs of the highest quality. We offer a large liberal arts/transfer program (approximately 75% of total enrollment) as well as state-of-the-art professional technical programs (about 25%). As reflected in our mission statement, we strive to “embrace diversity, promote equity, and foster global awareness” at every level of our college.

Applications will be accepted until the position is filled. However, since the Curriculum Advisor Search Screening Committee will begin reviewing applications on January 28th, submissions are encouraged prior to that time.

GENERAL DEFINITION
Under general supervision of the Pullman administrator, the Curriculum Advisor will support the respective Pathway Dean, Faculty Advisor, Pullman Counselor, Pullman administrator, and Pullman ABE/HS+ Lead by scheduling student appointments, communicating with students, paperwork flow, data entry, monitoring student progress and working with the Pathways Team to assist students as needed to maintain progress.

The Curriculum Advisor at the Pullman Center serves as a generalist to Pullman students in different academic pathways. In addition, the incumbent has special service responsibilities for international students at Pullman including advising on admissions, immigration, travel, insurance, I-20 and OPT. Finally, the Pullman Curriculum Advisor coordinates the application, admissions, and graduation process for students in Adult Basic Education and High School+ programs and supports the ABE instructional team and graduating students in workforce transition and academic transfer.

The Curriculum Advisor will assist and support prospective and current students and their advisors in the process of planning for a program of study designed to achieve the students’ academic goals; coordinate and support program admissions as needed. They will follow all students through the student lifecycle: point of contact for prospective students, class registration, and assisting the Pathways Team.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

Working within a team to assist students to persist to degree completion:

Responding to student inquiries, informing students about certificates and degrees, entrance requirements, etc. *
Communicating with students via zoom, email, in-person *
Coordinating program admission processes for selective entry programs *
Assisting/supporting students and advisors with registration, other processes associated with education planning, and completing any necessary paperwork and transactions *
Serving as point-person for the students within the Pathway, referring students to services and resources on- and off-campus as appropriate *
Working with the student management system; monitoring student progress, contacting students, assisting them to complete transactions *
Assist students as needed to maintain progress *
Supporting the work of the faculty advisors and counselors within the Pathway *

Assisting with Recruitment and Retention efforts such as:
New student advising and registration *
Program orientations *
Calling campaigns *
Mass text/emails to students *
Registration reminders *
Ongoing group advising *

Model professional decorum and mutual respect in all personal interactions. *
Complies with district policy, procedures and directives, state and federal regulations, orders and statute and collective bargaining agreements. *
Support and advance the CCS strategic plan, and perform other duties as assigned. *

• Indicates this is an essential duty.

This position is designated a bargaining unit position and union membership is no longer a condition of employment.

COMPETENCIES & OTHER REQUIREMENTS:
REQUIRED COMPETENCIES (MINIMUM QUALIFICATIONS)

Excellent interpersonal skills—able to demonstrate a helpful, professional attitude and create a positive environment in interactions with students, faculty, staff, and members of the public.
Excellent communication skills—able to communicate clearly and effectively, whether in person or virtually, verbally or in writing.
A team player—collaborates with others, able to problem-solve and focus on the good of the whole.
Ability to take initiative and work independently in an organized, efficient manner, to balance multiple deadlines, and perform detail work with accuracy despite interruptions.
A high level of proficiency with office software and basic computer use; ability to learn new software as needed.
Acceptance of the responsibility to promote the welfare and best interests of students at all times.
A demonstrable understanding and acceptance of the mission, values, goals and objectives of CCS.
The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, community and technical college system.
Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.

PREFERRED COMPETENCIES (DESIRED QUALIFICATIONS)
The following competencies are not necessary for application, but having one or more of these could increase a candidate’s success:

Associate degree or higher from an accredited institution.
Experience in a customer-service type role and/or a student services position.
Experience in a higher education setting, especially community college.
Knowledge of FERPA.
Additional knowledge of CCS or Washington State policies and procedures.
Familiarity with degrees/certificates and/or admission/registration cycles at SFCC.
Experience using a student management system.

CONDITIONS/TERMS OF EMPLOYMENT:
TOTAL COMPENSATION: $48,454.
Total compensation is an estimate based upon adding the following amounts together:

Base compensation, plus
Current employer-paid health and related benefit contribution rates, plus
Median retirement fund contributions.

The actual total will vary depending upon each employee's enrollment choices.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for an interview, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

Per Governor Inslee’s Proclamation 21-14 (Download PDF reader), state employees must be fully vaccinated. For anyone starting employment after October 18, 2021, your vaccine status will be verified at New Hire Intake. Please reach out to Reggie.Eans@ccs.spokane.edu if you need information on a medical accommodation or Macki.Snyder@ccs.spokane.edu if you need information on a religious exemption.

PHYSICAL REQUIREMENTS

Work is performed in a normal, temperature-controlled office environment.
Work is sedentary in nature.
Frequent use of computer and exposure to terminal screens.
Visual focus and strain.
Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.
Move up to 25 lbs. frequently and up to 50 lbs. occasionally for student services events.
Occasional kneeling, stooping, crouching, crawling, and climbing.
Frequent repetitive hand/wrist motions and finger manipulation.
Frequent oral and auditory communication with others.

CONDITIONS OF EMPLOYMENT

Full-time schedule (12-month, 40-hours a week).
6-month probationary period; may be extended up to 12-months.
This position is overtime eligible.
Proof of COVID-19 vaccination.
Requires local or regional travel. If using personal vehicle proof of driver's license and car insurance required.
Criminal background check required.
May be required to work alternate shift, including some nights and weekends.

REQUIRED APPLICATION MATERIALS:
To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

CCS online application.
Cover letter addressing your qualifications as applied to the responsibilities of this position. *
Comprehensive resume. *
Names, addresses, and telephone numbers of three professional references.*
College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.

NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission. If you require an accommodation during the application or interview process, please contact HR at CCS.recruiter@ccs.spokane.edu

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category. Please direct all inquiries regarding compliance with access, equal opportunity and/or grievances to the Chief Administration Officer, Community Colleges of Spokane, 501 N. Riverpoint Blvd., PO Box 6000, MS 1004, Spokane WA 99217-6000 or call 509-434-5037; WA Telecommunication Relay Services (TRS) 1-800-833-6384 or 7-1-1.

Native Land Acknowledgement
We are honored to acknowledge that the Community Colleges of Spokane, and our main campuses for Spokane Falls and Spokane Community College, are located on the traditional and sacred homelands of the Spokane Tribe. We also provide services in a region that includes the traditional and sacred homelands of the Confederated Tribes of the Colville Reservation and the Kalispel Tribe. The CCS Pullman Center operates on the WSU campus and is located on the ancestral homelands of the Palus people and on the ceded lands of the Nimíipuu (Nez Perce) Tribe.

We pay our respect to tribal elders both past and present as well as to all indigenous people today. This land holds their cultural DNA and we are honored and grateful to be here on their traditional lands. We give thanks to the legacy of the original people and their descendants and pledge to honor their stewardship and values.

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