Job description

As a Customer Advocate, you will play a crucial role in providing exceptional customer service, driving sales, and building strong relationships with customers. Operating in a face-to-face retail environment, you will be responsible for delivering a positive and personalized experience to customers, addressing their inquiries, resolving issues, and promoting products or services. This position requires excellent communication skills, a customer-centric approach, and the ability to work well in a team.

Responsibilities:

• Greet customers in a friendly and professional manner, creating a welcoming environment.
• Understand customer needs and assist them in finding the right products or services.
• Actively engage customers to promote sales, special offers, and product features.
• Provide accurate and detailed information about products, pricing, and promotions.
• Process sales transactions including credit card transactions.
• Resolve customer complaints or concerns, aiming for a satisfactory resolution.
• Maintain knowledge of current sales targets, promotions, and company policies.
• Collaborate with team members to achieve sales targets and improve overall customer satisfaction.
• Build and maintain strong relationships with customers, fostering loyalty and repeat business.
• Stay up-to-date with industry trends, competitor activities, and customer preferences.
• Collaborate with management to identify opportunities for process improvement and customer service enhancement.

Requirements:

• High school diploma or equivalent; further education or relevant certification is a plus.
• Proven experience in retail sales or customer service, preferably in a face-to-face environment.
• Excellent interpersonal and communication skills, both verbal and written.
• Strong sales acumen with the ability to meet or exceed sales targets.
• Demonstrated problem-solving and conflict resolution skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Familiarity with POS Systems

*Keep in mind, we are hiring for our satellite client in the Baton Rouge area, not our corporate location*

Job Type: Full-time

Pay: $600.00 - $800.00 per week

Benefits:

• Health insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Baton Rouge, LA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have a reliable form of transportation?
• Do you have full time availability, including one weekend day?
• Are you able to travel up to 30 miles a day to our different retail locations?

Work Location: In person

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.