Why Founder's Green Animal Hospital in Denver, CO?

This position is with a brand new state of the art hospital that will be opening in July 2022!

Who are we looking for?

Applicants must have a at least one year of experience as a veterinary receptionist plus at least one year in a leadership role, whether it be a team lead, manager, or supervisor role in any industry.

Supervisory Responsibilities:

• Train new staff members on systems, scripting, and process
• Assist practice manager with administrative tasks
• Order office supplies
• Create schedule for reception team and input into our payroll system
• Assist with staff reviews and disciplinary discussions

Reception Responsibilities:

• Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
• Assist clients with check-out including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
• Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
• Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
• Assist in cleanliness and maintenance of the hospital to ensure a great client experience.

Benefits:

We're dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:

• Competitive salary starting at $25-$30 per hour
• Medical, dental, vision, and prescription drug benefits for you and eligible dependents
• Paid time off for full-time employees
• 401(k) plan
• Continuing education allowance
• Guardian voluntary benefits

We are located in beautiful Denver, where we get 300 days of sun per year. Denver has a burgeoning arts scene, a strong economy, nationally-recognized schools, and the most beautiful views in the world - at least, we think so! Between our many sports teams, a varied local food scene, and the famous Red Rocks Amphitheatre - there's no shortage of things to do in our beautiful city.