Customer Experience Associate
Job description
As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you’ll be a part of something great- we give back 2/3rdof our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and 401K plan to qualifying associates. You’ll also have access to the base and its facilities and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate at the Exchange?
· Greet every customer with eye contact and smile in your authentic way
· Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
· Complete transactions accurately and efficiently while engaging customers in appropriate conversation
· Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
· Able to learn and adapt to current technology needs
· Able to think quickly on the spot to answer customer questions
Additional Qualifications/Requirements:
· Willing to cross-train and work in other areas of the store, as needed
· Must possess a welcoming and helpful attitude toward customers and other team members
· Cash handling experience preferred
· Excellent communication skills
· Basic computer skills
· Retail experience preferred
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Experience level:
- No experience needed
Shift:
- Day shift
- Evening shift
Weekly day range:
- Weekend availability
Work setting:
- In-person
Ability to commute/relocate:
- Fort Leavenworth, KS 66027: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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