Job description
7 - 11 hourly
Responsibilities:- Keep track of customer accounts and make updates with new account information as necessary
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
- Find patterns in customer complaints and bring them to the team for improvement
- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
- High school diploma, G.E.D. or equivalent
- Excellent active listening, interpersonal, and communication skills
- Previous work in a customer-facing position
The Drew Nicoll Home Selling Team is rapidly expanding and helping Agents across America build successful careers in Real Estate!
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