Job description

Express Employment Professionals is seeking a dynamic person to fill the role of Customer Service / Employment Specialist for our team in our Acton/Boxborough office.

The Employment Specialist is a critical player in an Express office. The primary emphasis is to meet our client's needs for talent by recruiting and interviewing, building strong relationships with our business customers, and filling open positions with urgency and quality. The pace is fast, the tools are strong, and the culture is positive!

Benefits:

• Competitive compensation
• Hybrid remote option
• Career growth opportunities
• Health Insurance
• Holiday & PTO Pay
• Matching IRA
• Bonuses
• Full training

Job Duties of Customer Service / Employment Specialist :

• Recruit, screen, interview and identify qualified applicants for our major clients, ranging from industrial to office to professional functions. The goal is to build and maintain a core network of strong associates in a variety of functions in order to meet our client needs quickly and efficiently.
• Actively recruit candidates from a variety of recruiting sources, recruiter online accounts, and tools to ensure we exceed client expectations in terms of the quality and quantity of the talent.
• Communicate with hiring managers and decision makers on a daily basis developing strong relationships with our clients - including visiting client locations, holding business reviews, safety tours, etc. Our objective is to provide above and beyond customer service while generating new and expanded business.
• Handle general HR duties including full onboarding process and paperwork, ensuring compliance with employment laws and regulations, handling associate performance reviews and quality control checks with clients.
• Lead the development of recruiting strategies for our major client accounts
• Adhere to the ISO 90001 standards.

Job Requirements of Customer Service / Employment Specialist:

• Prior Customer Service experience required
• High school diploma/GED required
• Positive, friendly, and upbeat attitude
• Strong MS Office (Word, Outlook, Excel) skills preferred
• Helping people motivates you.

The schedule is Mon-Fri 8AM-5PM. We do offer a hybrid-remote option to work (2 days/week work from home).

If interested, please send resume through this job posting.

Keywords: recruit, recruiter, employment, staffing,

Job Type: Full-time

Pay: $52,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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