Job description

Builders Alliance LLC, located in Houston, is looking to hire an effective Customer Service Representative to ensure that we provide exceptional service to our Builders/ Homeowners. Our CSR's provide an excellent experience when interacting with our clients.

Duties include but are not limited to:

· Improve customer service experience, create engaged customers, and facilitate organic growth.

· Take ownership of customers issues and follow problems through resolution.

· Keep accurate records and document customer service actions and discussions.

· Determines effective service operations strategies in all areas of customer service and works closely with the management team to implement those strategies.

· Look for opportunities for growth and continuous improvement in the customer service department.

Qualifications:

· Effective leadership and analytic skills

· Strong training and coaching skills

· Strong analytical and problem-solving skills

· Ability to interface successfully with customers and employees at all levels of the organization

· Ability to prioritize tasks quickly

· Professional communication skills (phone, interpersonal, written, verbal, etc.)

· Self-motivated, proactive, detail oriented and a team player

To be considered for this position, please submit your resume.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Houston, TX 77008: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.