Job description

We are eager to bring on a Full Time Customer Support Associate who can provide excellent customer service to our clientele and the partnerships that we have. We are looking for someone who has experience working in the restaurant, hospitality, retail sales, or similar customer service industry to be the voice of our partnerships and to provide exceptional communication.

We are a marketing firm located in the heart of the Inland Empire. Our team is growing immensely and we are looking to hire a Customer Support Representative immediately. For anyone looking to step out of their current industry to get into a more career-driven work environment, our team will provide full coaching and training to help you do so. Our training is designed to have our Full Time Customer Support Associate learn quickly and develop their skills right away to hit the ground running. As a Full Time Customer Support Associate, you will have the opportunity to work alongside our talented customer support and sales team members to gain knowledge of the products offered, learn how to develop and execute a marketing strategy, support our sales team, and work within a high-energy environment.

Full Time Customer Support Associate Responsibilities:

• Act as the face and voice of our partnerships by working directly with customers to ensure that they have an excellent experience.
• Work independently and within a team to proactively provide support to our customers.
• Develop and maintain a knowledge base of all products and services offered by our partnerships to educate customers.
• Work within our sales department to expand our customer base and provide services for those that desire.
• Be able to assist all other departments in order to provide sufficient support to the company and enable your own growth opportunities.

Full Time Customer Support Associate Qualifications:

• High school diploma / GED
• 1-2 years of experience working in the restaurant, hospitality, retail, sales, or similar customer service industry is preferred but not required
• Ability to communicate directly with other team members as well as customers on a daily basis
• Team player, reliable, and self-motivated
• The ability to learn and retain large amounts of information that can be adapted and applied to unpredictable situations

Pay for this position is performance based after completion of a 3 week training period

Job Type: Full-time

Pay: $46,000.00 - $65,000.00 per year

Benefits:

• 401(k)

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• San Bernardino, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: On the road

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