Job description

Excel Temporary Service is recruiting for Customer Service Reps, in Franklin County and Surrounding areas.

Duties and Responsibilities

• Manage customer accounts from initial orders to finalization
• Communicate with outside sales representatives as well as corporate and wholesale customers
• Understand color patterns, hat styles, and other information necessary for maintaining processes
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
• Answers questions from customers or individuals about products or directs them to the person able to assist them.
• Follows up on orders to ensure delivery by specified dates.
• Build relationships with customers and clients
• Proof designs from art department
• Understand company trademarks and registrations
• Learn and Understand purchase order process
• Communicate with customers over multiple email systems
• Work with company related websites and website orders

Qualifications and Skills

• High School Degree (Preferred)
• Customer service experience (Preferred)
• Excellent verbal and written communication skills
• Strong Organizational skills
• Ability to manage multiple projects simultaneously
• Capable to deal promptly with various types of client demands

Please call us at 636-797-9998 or Text Liz at 636-212-3215 for information on how to apply.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Schedule:

• Monday to Friday

Work Location: One location

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