Job description

Full Job Description

The Full-time Customer Service Rep works around 40 hours per week and is eligible for medical benefits after a short waiting period.

Responsibilities include:

To act as a liaison between various departments and store management in order to satisfy customer inquiries and problems. The Customer Service Representative (CSR) must be able to handle customer questions, problems and complaints and provide satisfaction for these issues in the best interest of both BrandsMart USA and the customer. The CSR must be able to communicate with departments, buyers, management, and retail store personnel in order to expedite repairs as well as communicate with manufacturers in order to appropriate a speedy resolution to issues.

How to apply: Please submit your resume for consideration or come into the store to fill out an application and speak to a manager. Applications are located in customer service.

Our company is built on teamwork and equal opportunity and we can continue to be successful when people are treated fairly, and allowed to grow, and achieve their potential. It is the policy of BrandsMart USA to employ the best-qualified applicants for positions available regardless of race, color, religion sex, age, national origin, or disability.

Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Application Question(s):

• Are you able to work weekends and ALL major holidays?
• Are you at least 18 years old or older? Yes or no.

Education:

• High school or equivalent (Required)

Language:

• English (Required)

Qualifications:

• US work authorization (Required)

Work Location: One location

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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