Job description
Located at: 5660 John Givens Rd, Crestview, FL 32539 US
Training schedule: 10:00 am – 7:00 pm Monday – Friday
- Monthly Bonuses
- Quarterly reviews and raises based upon performance
- Career Development and Management Training
- Travel and Entertainment Discounts
- Comfortable work environment – no standing for long hours
Other Benefits:
- Full health benefits after 45 days
- Paid time off after 90 days
- 401K
- Tuition reimbursement
- Referral Incentive Program
Requirements:
- 6 months of customer service experience (call center, retail or food service).
- HS Diploma or GED/equivalent
- Computer literacy and typing skills of 25 words per minute
- Self-motivated and able to adapt and comprehend changes in business processes or procedures
- Criminal record check
Responsibilities:
- Handle customer inquiries about lost or damaged devices
- Process device upgrades and resolve customer issues
- Engage with customers to understand their technology and promote protection/tech support solutions
- Maintain data accuracy and performance standard
About iQor:
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.