Customer Service Specialist

Full Time
Chatham, VA 24531
Posted
Job description

Job Summary

Looking for individual dedicated to becoming knowledgeable of forms business in order to have the ability to speak with customers, resolve issues promptly, and promote sales growth.

Responsibilities and Duties

Individual will engage with customers by phone on a daily basis; enter customer orders; must be proactive in resolving issues; works with customer and management to obtain enhanced ship dates when necessary.

Qualifications and Skills

Proficient in math; and ability to read a ruler

Typing skills

Ability to distinguish colors

Must be able to read and interpret directions from work orders

Prior experience in customer service, preferred

Knowledge of JD Edwards operating system, preferred

Benefits

401(k) match

Company paid life and accident insurance

Medical, dental and vision

Company paid short-term and long-term disability

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Chatham, VA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location: One location

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