Customer Support

Full Time
Jacksonville, FL
Posted
Job description
Salary: $18 - 20 per hour + none
Reference: AB_4045721

We are looking for a team player to assist in the follow up of sales leads generated from our marketing efforts.They will also perform initial sales calls from a national database of collision shops across the country.

You will use consultative selling methods in responding to prospective customers many of who have already expressed an interest in our product and service, as well as soliciting other new customers to answer questions; provide information and ultimately bring them on as a new client. The ideal candidate will have strong sales experience preferably in the automotive collision industry. They must be sales oriented and be able to “close” new customers by addressing and overcoming any concerns, objections or reservations they may have. This is support/sales position with base salary with potential for quarterly commission.

salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High` School


Responsibilities

Attributes/Skills required:

  • Automotive industry experience required
  • Collision, Glass or automotive repair industry experience highly preferred.
  • Self-starter with a positive attitude.
  • Well spoken, professional demeanor
  • strong customer service orientation
  • strong closing skills; ability to overcome objections
  • A willingness to take ownership of the sales process
  • Organized with a strong attention to detail
  • Follow up and follow-through skills.
  • Must be team oriented
  • Some technical skills required to assist the customer in initial equipment set up; may engage technical support group as required.
  • The ability to educate and train the customer on our product and our processes.
  • Experience with Microsoft suite (Excel, Word, PowerPoint)

The essential functions of this role include:
  • working in a smoke free environment

Skills
  • Customer support
  • Telephone Etiquette
  • Typing Skills
  • Basic Software Skills
  • Basic Computer Skills
  • Customer Service
  • Office Support
  • Systems Support
  • CUSTOMER ORDERS/SALES
  • Sales Support
  • Customer Relationship Management
  • Call Center Support
  • Follow-up

Qualifications
  • Years of experience: 0 years
  • Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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