CY Overnight Desk Agent

Full Time
Boise, ID 83702
Posted
Job description
Description:

The Courtyard Boise Downtown by Marriott hotel features inviting, flexible spaces to work or relax in, free Wi-Fi throughout (DSL and wireless in rooms) The highlight of our lobby experience is The Bistro-Eat.Drink.Connect. which provides guests with healthy food and beverage offerings in the morning and evening. The Market features snacks and packaged meal options available 24 hours. This downtown hotel is also conveniently located adjacent to Boise State University, St. Luke's Regional Medical Center, Micron, and State of Idaho Offices. We offer complimentary Boise Airport shuttle service, a well equipped fitness center, 24 hour business center and boarding pass print stations. Experience why the Courtyard Boise Downtown is the perfect blend of atmosphere, value, location and service!

Audit, balance and report on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure policies and procedures are followed and to prevent fraud.

ESSENTIAL FUNCTIONS:

  • Audit, balance and report on all food and beverage outlets’ (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. (25%)
  • Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. (25%)
  • Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. (20%)
  • Prepare and input statistics and income journal sheets for preparation of daily reports. (5%)
  • Balance and close all bank ticket codes, daily. (5%)
  • Run night audit final after insuring all revenues are in balance nightly. (5%)
  • Perform the duties of a Front Desk Clerk including express checkouts. (5%)
  • Perform other duties and tasks as assigned by management (5%)

Requirements:


Requirements

Knowledge and Skills:

  • Education: High School Education or equivalent experience.
  • Ability to compile facts and figures
  • Telephone and guest relations etiquette and skills
  • Be incredibly friendly, customer centric, love to smile and have knowledge of the Boise area.
  • Have strong computer skills: knowledge of MS Office (Word, Excel, Outlook), Fosse PMS
  • Knowledge of accounting, auditing and front desk procedures preferred but not required
  • Ability to work well alone and problem solve independently
  • Ability to read, write, and communicate effectively in an English speaking environment
  • Project a professional image at all times through appearance, dress, and behavior.
  • Maintain the attention to details and accounting skills and ability to function at a high level during the over
  • Hours Required: 11:00PM – 7:30AM or 10:00PM – 6:30AM. Scheduled days and times may vary based on need.

Block 22, LLC is proud to offer a comprehensive benefit package to its employees.

  • Medical, Dental and Vision is offered the first of the month following your hire date
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Educational Assistance
  • Employee Lunchroom
  • Vacation time accrual each pay period
  • 401K program with a company match after completing one year of service
  • Free parking
  • Hotel Discounts

Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.

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