Job description

Job Title: Data Center Operations

Location: Miami, FL (Onsite Position)

Duration: Full Time Permanent Position

Roles & Responsibilities:

• Support, troubleshoot and resolve issues as they relate to data transmissions, user reports, system access, system messages, and equipment failures, escalate when appropriate.
• Support, troubleshoot and resolve issues as they relate to data transmissions, user reports, system access, system messages, and equipment failures, escalate when appropriate.
• Monitor and report on all incidents impacting company-wide systems accessibility
• Perform nightly backups and ensure data is recoverable
• Monitor company-wide daily batch processing to support business operations
• Perform backup tape counts and tape creation
• Provide migrations support – bring applications down / up – manually stop / start jobs per owners request and troubleshooting as issues arise.
• Complete system availability check list: DASD, back up Sync points, and ROBOT
• Monitor data center environmental: AC units temperature readings, UPS, DC cameras, and generator.
• Ensure DR backup times, replication times, and data management are achieved
• Monitor Remedy for incoming incident tickets
• Open incident tickets for issues (as required)
• Trigger pager duty tickets (as required)
• Process ship transmissions according to the Data Card schedule. (per procedure)
• Verify transmission success in SandCastle workstation for each vessel
• Monitor AS/400 systems (19) and ended of day processes
• Monitor Robot/Network messages
• Monitor Credit Card lines on Colonial
• Monitor TWS, CES and TES for any issues
• Monitor Mimix (data groups) for Production and DR systems
• Work with ongoing request via Teams request from various ships/departments (Siebel, DW, Helpdesk, etc.)
• Monitor and process AS400 migrations on production and non-production systems for hardware and software
• Assist the IT Global Service & Support team with sending out broadcast messages after schedule maintenance is completed
• Monitor/Process JDE QA and PY refresh/builds for the test systems for the JDEdward system
• Assist and work with first level AS/400 support (reset user-ID’s, kill sessions, etc.)
• Assist and work with second level AS/400 support team (CPU utilization, etc.)
• After backups are completed, verify that backup completed successfully from DR site (I.B.M. BCRS) and mimix is restarted In Colonial, cancel all the printer messages (4103 and 4128)
• Assist IBM Enterprise team dealing with PTF

Job Type: Full-time

Salary: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
Must have vaccination

Experience:

• Data Center Operation: 7 years (Preferred)
• Data center: 7 years (Preferred)
• Racking: 7 years (Preferred)
• Cabling: 7 years (Preferred)

Work Location: One location

Speak with the employer
+91 9958847048

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