Job description
This position works out of our Operations Center located in Houston, TX.
Hicuity Health® is the nation’s leading provider of high acuity telehealth services, contracted to provide care to more than 100 hospitals in 27 states on a 24 x 7 x 365 basis. We are an organization that rewards creativity, collaboration, innovation and results. For more information, visit http://www.hicuityhealth.com/ .
Key responsibilities for this position include:
Assists in the management of patient information across Hicuity Health Operation Center locations.- Consistently verifies patient census for assigned client hospitals.
- Enters information appropriate for new admissions.
- Retrieves patient data from hospital’s systems and enters it in eCM with speed and efficiency.
- Completion of Care Plan data points needed for Best-Practices and APACHE scoring.
- Provides direct support to clinical staff in the monitoring center with the clinical use of eCM.
- Assists client hospitals with the use of eCM when necessary.
- Demonstrates attention to detail with accurate, timely and complete data entry and retrieval.
- Answers, prioritizes and directs phone calls in the Hicuity Health Operation Centers.
Requirements for this position are:
High School diploma or equivalent- Knowledge of medical terminology and laboratory data required
- Past experience as a patient care technician or hospital unit secretary is desirable.
- Strives to continuously build knowledge and skills
- Demonstrates dependability, reliability and flexibility
- Proficiency with Windows-based computer skills, telephone and fax operations
Hicuity Health fuses a friendly and collegial work environment with high performance standards. Our compensation plans include base salary, generous shift differentials and competitive benefit programs.
Hicuity Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
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