Dental Patient Coordinator, Receptionist

Full Time
Longmeadow, MA 01106
Posted
Job description

DENTAL PATIENT COORDINATOR/FRONT DESK ADMINISTRATOR

FT (32-40 hr/ week M-F) Hours to be determined

COVID-19 Considerations: We provide PPE's and require our team and patients to follow the CDC guidelines of strict infection control at all times.

This is a full-time position to become part of a dynamic team of the "best and the brightest " providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. Pioneer Valley Dental Arts is a long established, premier, private group practice utilizing state of the art technology to care for our patients.

The Patient Coordinator will provide administrative support to facilitate the relationship between our patients and dental professionals.

With a focus on exceptional patient service, this person is the front line in patient communication.

Responsibilities:

Interact with patients in a positive, professional manner; via telephone, electronic media, and in person.

Schedule and confirm appointments

Review and educate patients on treatment plans and financial responsibilities

Accurately confirm insurance benefits, communicate and collect patient payment obligations

Maintain and manage patients records from initial forms through billing procedures with accurate data entry of all patient information

Maintain strict compliance to HIPPA and patient privacy

Perform other related job duties as assigned

Qualifications:

A year or more of dental administrative or assisting experience is expected and a knowledge with Eaglesoft dental software is a plus.

Excellent customer service skills

Clear speaking and telephone voice

Positive attitude and energetic personality

Comfortable in a computerized environment

Benefits:

PTO

401K

401K Matching

Health Insurance

Dental benefits

Disability Ins

Cont. Education

Uniform Allowance

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

  • No

Job Type: Full-time

Pay: $49,920.00 - $60,300.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Continuing education credits
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Free parking
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Uniform allowance

Healthcare setting:

  • Dental office
  • Private practice

Schedule:

  • Monday to Friday

Work Location: One location

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