Dental Patient Coordinator, Receptionist
Job description
DENTAL PATIENT COORDINATOR/FRONT DESK ADMINISTRATOR
FT (32-40 hr/ week M-F) Hours to be determined
COVID-19 Considerations: We provide PPE's and require our team and patients to follow the CDC guidelines of strict infection control at all times.
This is a full-time position to become part of a dynamic team of the "best and the brightest " providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. Pioneer Valley Dental Arts is a long established, premier, private group practice utilizing state of the art technology to care for our patients.
The Patient Coordinator will provide administrative support to facilitate the relationship between our patients and dental professionals.
With a focus on exceptional patient service, this person is the front line in patient communication.
Responsibilities:
Interact with patients in a positive, professional manner; via telephone, electronic media, and in person.
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations
Maintain and manage patients records from initial forms through billing procedures with accurate data entry of all patient information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications:
A year or more of dental administrative or assisting experience is expected and a knowledge with Eaglesoft dental software is a plus.
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in a computerized environment
Benefits:
PTO
401K
401K Matching
Health Insurance
Dental benefits
Disability Ins
Cont. Education
Uniform Allowance
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
- No
Job Type: Full-time
Pay: $49,920.00 - $60,300.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Disability insurance
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Uniform allowance
Healthcare setting:
- Dental office
- Private practice
Schedule:
- Monday to Friday
Work Location: One location
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