Department Coordinator, Leathergoods – South Coast Plaza, Women’s
Job description
Position
The Department Coordinator is responsible for assisting the Assistant Boutique Director with the day-to-day job functions to successfully run the department. The Assistant must maintain the highest level of customer service throughout the department in line with Christian Dior expectations.
Tasks and Responsibilities
- Prepare and track Fedex delivery statuses for loans and transfers
- Run CRM type reports
- Create reports to acquire product customers
- Prepare marketing tools for sales associates for client outreach
- Conduct market analysis
- Facilitation of gifts and letters to clients-birthdays, anniversaries, etc
- Establish and maintain comprehensive records, reports of clients
- Serve as a partner in facilitating communication between Management and sales associates
- Administer all incoming requests
- Create reports to acquire category customers
- Analyze business reports and identify areas of opportunities to improve sales
- Assist in organizing and scheduling Trunk Show in partnership with Merchandising
- Oversee loans, transfers and cycle counts weekly while maintaining organization of stockrooms
- Maintain image of salon
Skills and Competencies:
- Ability to work independently and with little supervision at times
- Excellent Organizational Skills
- Ability to learn quickly when facing new problems
- Ability to think creatively when analyzing the business
- Ability to multitask
Requirements:
- Strong Excel skills
- Strong analytical skills
- Strong interpersonal, communication, organization and follow-through skills
- Capacity to multitask and adapt to a very fast pace environment
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