Job description
It's fun to work at a company where people truly believe in what they are doing!
Job Description:
Epiq is a global third-party administrator of legal services. Design Operations is a highly technical cross-functional department involved with Epiq’s print and digital noticing. We handle large volumes of data and mailings for millions of recipients. Our work is deadline driven and often court ordered, requiring our team to quickly move between tasks and shift priorities. The Design Development Engineer is a member of the Design Engineering team in Design Operations. They play a vital role with their peers and Design QA Editors.
Design Development Engineers will primarily focus on production work but will also balance participation in special projects and training initiatives. Supporting our production workload includes being responsible for the development of documents, multimedia campaign creation such as email, interactive voice broadcasting, SMS campaigns and formatting assets using data merging software. This will leverage knowledge of graphic design, conditional logic, HTML as well as JavaScript in order to be successful. The person in this role is responsible for discussing client needs and requirements with stakeholders as well as acting as a department representative. Design Development Engineers will be working on various aspects of multiple projects simultaneously. They will continue to build and maintain relationships intra and interdepartmentally in a remote environment.
Responsibilities
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Develop documents for both digital and print noticing using Adobe design software; format assets to meet strict style guidelines, industry policies, and best practices.
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Develop multimedia campaigns for email using HTML and vendor software.
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Develop multimedia noticing campaigns for interactive voice broadcasting using vendor software.
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Prepare, create, launch, verify, and oversee e-mail campaign creation through to completion.
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Create dynamic data merges and implement conditional logic using internal vendor programming languages.
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Discuss client needs and requirements with various internal stakeholders and provide expertise regarding development processes.
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Consult and respond to client requests with knowledge of our departmental processes and offerings.
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Present technical material in an understandable manner to technical/non-technical audiences and decision-makers to aid them in their decisions.
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Participate in department special projects to improve internal process.
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Participate in training initiatives.
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Appropriately escalate project roadblocks.
Requirements
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2 years of academic or practical work experience in InDesign, Photoshop, and Acrobat.
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Building relationships in a remote environment.
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Meeting court-ordered deadlines.
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Using vendor platforms to prepare, create, launch, verify, and oversee e-mail campaign creation through to completion.
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Windows platform and Microsoft Office suite.
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Typesetting and layout design practices.
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Maintaining accuracy throughout an iterative development process.
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Mail merges or integrating data with print and/or digital campaigns.
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Following regimented instructions while learning new software.
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Using Data-mapping software, including, but not limited to, developing and executing implementations based on written requirements involving dynamic conditional logic data masking, medium maps, and transactional information.
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XML and its relationship to data-driven design setups.
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Source data layout and troubleshooting associated output issues.
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JavaScript
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HTML
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Agile and waterfall project methodologies.
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Design Operations production process.
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Acting as a department consultant in interdepartmental meetings.
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Ability to communicate effectively, both verbally and in writing; able to adjust for intended audience.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
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