Introduction
Ranked by Forbes as one of the world’s best employers in 2021, IBM promotes growth and innovation to lead as we enter the era of hybrid cloud and AI – helping clients transform their business.

As a Designer, you will work with a technical pre-sales agile team to co-develop innovative business solutions with our clients. You will be directly impacting the world’s most influential enterprises and brands on the adoption of next-generation platforms.

IBM’s comprehensive onboarding program and industry-leading learning culture will prepare you with a strong foundation for client success. Our sales environment is collaborative and experiential. You'll be surrounded by bright minds and keen co-creators ready to assist as you apply practices that will compel our clients to invest in IBM's products and services.

Your Role and Responsibilities
In this role, your primary focus will be facilitating interactive workshops with clients. We have a set of standard approaches, but every engagement is customized. When your Client Engineering team is asked to work on a client project, you will participate in determining the right fit between the client, IBM and best approach for workshop.

A Designer in this position incorporates three roles: Facilitator, Consultant, and Designer:

• As a Facilitator, you will set up logistics and customize the materials. You will be responsible for running the meetings, ensuring the team stays on track, and keeping a high-level view toward a successful outcome.
• Simultaneously, you're a Consultant, building a relationship with interdisciplinary IBM and client teams to deliver value to the client and create opportunities for IBM.
• As a Designer, you're advocating for the end user's needs and positive user experiences.

Following a workshop, you may create designs for a Proof of Concept, a demo, or a Minimum Viable Product (MVP). You may also be engaged in information architecture, research, and/or evaluation.

For this position, the design work is concepts and processes – uncovering business value, defining a problem, shaping solutions, and proving them out. What you’re creating will look less like a visual designer’s portfolio and more like a user researcher’s portfolio.

Opportunities are available in: Atlanta GA, Boston MA, Chicago IL, Dallas TX, New York NY, San Francisco CA, and Washington DC – to name a few.

Required Technical and Professional Expertise

• B.S./M.S. in Design, similar discipline or non-design degree with design bootcamp training.
• Design portfolio demonstrating a strong understanding of user-centered design principles and practices.
• Growth mindset and ability to understand complex technical problems.
• Familiarity with workshopping techniques and ability to facilitate a diverse group to a desired outcome.
• Strong professional verbal, written, and interpersonal skills.
• Demonstrated team collaboration and leadership.
• Readiness to travel up to 50% annually.
  

Preferred Technical and Professional Expertise

• At least 1 year experience in user-centered design principles and practices.
• At least 1 year experience in work shopping and facilitation techniques.
• Design Thinking or Design Sprint certification or comparable expertise.
• Demonstrated ability to work in a client facing environment.
• Experience includes all settings, such as coursework, informal or side projects, internships and work experience, leading to a result or achievement.

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Sales organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Sales organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

• 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
• World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
• Well-being programs to support mental and physical health.
• Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
• Select educational reimbursement opportunities.
• Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
• Giving and volunteer programs to benefit charitable organizations and local communities.
• Discounts on retail products, services, and experiences.

This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.