Job description
Hi,
Warm Greetings,
Hope you are doing well!
I, Mayank Singh, am a Technical Recruiter in Zodiac Solutions. Please review the job details below and if interested please reply to this email. In case you are not interested, you may also refer anyone you may know who is looking for a similar job.
Title: Desk Side Support
Location: Baltimore , MD / Moore, SC (Onsite from Day1)
Hire Type: C2C
Experience is 1+ Years
Job Description: -
- Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/Thin Client support, Printers, PDAs(Tablets), IPhones, Mobile, and LAN cable drops, BYOD, I.P. Phones & Audio video conference devices. Hands & feet support for network and server equipment as well as any IT related projects.
- Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives
- Backing up and restoring user data, settings and associated systems administration activities
- Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts
- Assist on Incident and Problem management activities
- Be available for On-call support on need basis & as business demands
- Adhere to ticket response and resolution SLA’s as agreed upon with the customer
- Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues
- Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds
- Strong Microsoft Office skills (Outlook, Word, Excel, Powerpoint, etc.)
- Strong Microsoft Operating System installation and troubleshooting skills
Experience-based Windows support
- Configuration/imaging
- Installation environment
- General Windows OS troubleshooting
Hardware support and troubleshooting
- Troubleshooting hardware issues
- Replacing desktop/laptop hardware
- Installation of peripheral devices
Thanks & Regards
Mayank Singh
Job Type: Contract
Salary: $19.00 per hour
Schedule:
- Monday to Friday
Experience:
- Help desk: 1 year (Preferred)
- Troubleshooting: 1 year (Preferred)
Work Location: On the road
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.