Detention Center Control Room Operator

Full Time
Winnemucca, NV 89445
Posted
Job description
JOB
Under general supervision, regulates access to and within the Humboldt County Detention Center between inmates, agency personnel, authorized personnel, and escorted civilian visitor access; co-monitors video surveillance systems in order to notify agency personnel to respond appropriately and in a timely manner to situations as they occur; answers central control phone and provides information to law enforcement, other agencies, agency personnel, and the public; shift briefings and other data related to central control operations; performs data entry into multiple computer systems (local, state, and federal); and performs related work as required.DISTINGUISHING CHARACTERISTICS: This class is distinguished by responsibility of operating the central control room to ensure that public, agency personnel, and inmates are safe and secure; maintenance of records that are entered and/or cleared from the Nevada Criminal Justice Information System (NCJIS) and the National Crime Information Center (NCIC).

EXAMPLE OF DUTIES
EXAMPLE OF DUTIES: The duties listed below are examples of the work typically performed by employees in this class. An employee may be assigned all duties listed and may be assigned duties which are not listed below. Monitor and regulate access and movement by inmates, agency personnel, authorized personnel, and escorted civilian visitors by opening and closing electronic doors, in order to maintain security and safety within the facility.Observe activities and individuals within an assigned area of the Humboldt County Detention Center, through direct visual scan, intercom, camera monitors, to identify potential problems and notify agency personnel to take swift and appropriate action, in accordance with established policy and procedures, to ensure the safety of agency personal, inmates, and the general public.Monitor door control panel, smoke alarm system, fire alarm system, and fire extinguishers within the facility in order to respond to situations and/or notify agency personnel to respond to situations as they occur, in an appropriate and timely manner. Ensure that only authorized personnel enter or exit the facility. Monitor inmates, agency personnel, authorized personnel, and escorted civilian visitors within the facility, verify their destinations, and notify detention staff of their movements.Respond directly to detention staff in the facility, providing them with information and assistance in accordance with prescribed procedures and protocols.Assist the public, via telephone, by providing information regarding the Humboldt County Detention Center, in accordance with established guidelines and protocols, and/or making referrals to appropriate staff or other agencies. Receive and process bail for an inmate. Route departmental paperwork via interdepartmental mail to Humboldt County Sheriff Office, Winnemucca Police Department, Humboldt County District Attorney Office, Union Township Justice Court, Bureau of Indian Affairs, Humboldt County School District Police, Humboldt County Youth and Family Services, Nevada Division of Investigation, and various other Humboldt County courthouse departments and/or City of Winnemucca offices. Enter data into the Detention Center records management system that relates to inmate arrests (subject to change based upon the current detention records management system).Run paperwork for the Detention Center on all arrests; wants/warrants, driver's license inquiry, criminal history inquiry through various state and FBI databases.Enter and/or clear National Crime Information Center (NCIC) and Nevada Criminal Justice Information System (NCJIS) records: a. Warrant entries/clears (NCIC and NCJIS).b. Missing person entries/clears (NCIC).c. Protection order entries/clears (NCIC and NCJIS/service only).d. Concealed weapons permit (NCJIS).e. Stolen property entries/clears (NCIC).Send teletypes (via JLINK) to various agencies regarding booking, transportation, or extradition information on inmates arrested on their warrants.Process paperwork (wants/warrants, driver's license inquiry, criminal history inquiry through various state and FBI databases) and entry for the Detention Center on ex-felon and/or sex-offender registrations after hours and on weekends.Run wants/warrants on subjects who are visiting an inmate to make sure they are clear.Run wants/warrants, driver's license inquiry, and/or vehicle registration on subjects who are applying for indigent services to make sure they are clear, have a valid driver's license, and/or valid vehicle registration (depending on the type of assistance they are requesting).Have all visitors that will be escorted back into the secure area of the Detention Center sign into the visitor access log and provide identification. Operators must run a wants/warrants check on escorted visitors. Attend to inquiries at the public service window. Complete reports, utilizing a variety of informational sources and data collection techniques. Conduct daily briefing for incoming shift.Notify appropriate personnel of needed repairs or maintenance.

SUPPLEMENTAL INFORMATION
Humboldt County, Nevada is an equal opportunity employer and provider in the services it offers.

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