Job description

Job Summary

The Development Assistant/Database Specialist’s primary responsibility is assisting with of all levels of Museum membership and development, including extensive data management.

Responsibilities:

Membership

• Initiate and process all member solicitations, renewals, gift memberships and acknowledgements: renewals occur the first of each month, up to 3 renewals per member – currently two printed and one email; send membership cards when requested
• Process all payments, run posts, prepare deposits; copy all checks, circulate with Acknowledgement Routing Form; process online payments via the website and PayPal
• Complete and process matching gift applications, process payments and acknowledgement letters
• Process all requests for membership donations for community events, print and mail gift certificate
• Order plaques for new and upgraded Chairman’s Club and up members; re-alphabetize annually; ongoing monthly maintenance of plaques
• Keep inventory of membership materials and supplies
• Umbrellas/incentives for Benefactor level and higher – order and maintain inventory; assist/train Visitor Services with log fulfillment into Altru
• Produce member and donor lists for the Quarterly magazine and Annual Report, ensuring spelling and accuracy
• Ensure that all membership renewals and acknowledgments are completed in a timely fashion
• Assist donors and members via phone/email as needed
• Maintain digital membership program/cards via Museum Anywhere; assist members with online sales/reservations

Development

• Implement all gift processing, coding, and acknowledgements for the department as outlined above: sponsorship, event leadership, stock gifts, memorials/tributes, campaign, endowment, donor wall, annual fund, etc.
• Process payments for The Circle; merge/mail acknowledgements and welcome letters; mail pledge reminders as necessary; work with Development Coordinator to ensure up to date roster
• Enter all pledges into Altru, including sponsorship, campaign, donor wall, etc.; complete Pledge Processing Form and ensure pledge reminders are mailed in a timely fashion
• Prepare all Museum bulk mailings, print labels
• Develop, design and coordinate the monthly and special ad hoc e-News to the membership; solicit articles from staff; manage email list within Altru and Mailchimp, including additions, deletions and edits
• Maintain constituent records in Altru, including contact information, demographics, relationships, and smart fields; manage duplicates; general regular database clean-up
• Coordinate Altru reporting, queries and mailing lists for staff; assist/train Museum users as necessary to ensure integrity of data
• Attend all exhibition opening receptions and fundraising events – assist with check-in and other assigned duties.

Administration

• Organize mailing schedule; schedule and manage mailing volunteers; prepare and print labels for all Museum mailings
• Attend community events as needed
• Manage the Museum’s internal calendar
• Attend staff meetings
• Position may require evening and weekend hours
• Maintain good working knowledge of the Museum’s policies, procedures, educational practices and ideologies
• Be knowledgeable of and practice the AAM Code of Ethics
• Perform other duties deemed appropriate by the Director of Development and/or Executive Director

Functional Relationships:

Reports to the Director of Development/Associate Executive Director. Works closely with the Director of Development, Membership and Annual Giving Manager, Museum Events Manager, Development Coordinator, and the public. This position is classified as Non-exempt.

Qualifications:

High School diploma with three (3) years of experience managing a membership data base, excellent computer skills (knowledge of Altru preferable); knowledge of professional office procedures and operation of office equipment; good communication and organizational skills; close attention to detail; ability to work with others in a fast paced environment.

Working Conditions and Physical Requirements:

• Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
• Frequent lifting, bending, climbing, stooping, and pulling. Frequent repetitive motions.
• Continuous standing and walking.

Benefits:

• Vacation Time
• Sick Time
• Float Time
• 403b with match
• Holiday Pay
• Museum Membership
• Medical, Dental and Vision benefits

The Vero Beach Museum of Art is an Equal Opportunities Employer and seeks diversity in its workforce. The Museum is committed to attracting, retaining, developing and promoting the most qualified employees without regard to race, color, sex, age, religion, national origin, ancestry, sexual orientation, pregnancy, gender identity or expression, physical or mental disability, or past, present, or future service in the uniformed services of the United States, or any other characteristic prohibited by federal, state, or local law.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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