Position Description
Development Coordinator

Full Time, Non-Exempt

April 2023

Job Summary:

The Development Coordinator is responsible for supporting the Resource Development staff in
increasing donor acquisition and decreasing donor attrition through database management, individual
and corporate donor acknowledgement, assisting with donor relations and administrative support.
The Development Coordinator will help the Department’s efforts to build and cultivate relationships
with public and private organizations, foundations, and individuals for philanthropic support of United
Way’s vision, mission, services, and programs.

Reporting to the AVP of Major Gifts, this position requires a high degree of self-direction and initiative
to be successful and get the job done. All United Way of Tucson and Southern Arizona (UWTSA)
programs and strategies work toward eliminating racial, ethnic, and socio-economic disparities for an
educated, thriving, and equitable community.

Salary: $19.23 hr./$40,000 annual

United Way offers competitive wages and a generous benefits packet with employer contributions for
full time employees including medical, dental, 401K, HRA, PTO, 12 paid holidays, and opportunities
for educational and professional development. For more information about our organization, see
www.unitedwaytucson.org.

Position Duties:

• Manage CRM database, generating leads and reports, and ensuring accuracy and timeliness

of account data. Provide accurate reports and meet project deadlines.

• Working with the Director of Donor Relations to execute recognition strategies for Resource

Development accounts, affinity groups, and volunteers.

• Provides support to mail campaigns from beginning to end, taking initiative to achieve timely

acknowledgements with current donors and appropriate contact with prospective donors. This
includes being the Post Office liaison.

• Support Resource Development through picking up donations and dropping off campaign

materials to various donors and prospects.

• Provide administrative support to the team including writing handwritten thank you cards,

mailing different levels of Welcome Packets, data cleanup, verifying pledges have been paid,
and donor research.

• Ensure requests for information from internal staff, donors, volunteers, and others are

responded to in a positive and timely manner.

• Generate donor invoices and acknowledgements, satisfy donor requirements, and meet

deadlines.

• Provide excellent customer/donor service, ensuring requests for information from internal staff,

donors, volunteers, and others are responded to in a positive and timely manner.

• Become proficient at CRM database, with ability to manipulate data and create reports and

mailing lists.

• Assist RD team to coordinate RD activities, schedules, events and other administrative tasks,

as needed.

• Assist Directors with the creation and tracking of purchase orders and expenditure reports.
• Order and maintain supplies and equipment for use in presentations and various other

functions.

• Perform duties in accordance with UWTSA policies and procedures such as attending staff

meetings, completing accurate and timely timesheets and expense reports, rotating as a
receptionist, and covering switchboard, as assigned.

Other duties as assigned

Qualifications, Skills, and Abilities

• Associate’s Degree in Business Management, Project Management, or closely related field or

a combination of education, training and experience may be considered.

• Two or more years of experience in customer service or related support role.
• Customer service, problem solving, conflict resolution, decision-making, leadership, team

and able to occasionally lift to 25 pounds.

POLICY STATEMENT

The United Way of Tucson and Southern Arizona is an equal opportunity employer. We champion

diversity, equity, and inclusion. We take action to ensure equal opportunity and all candidates are

considered without regard to race, color, religion, national origin, age, sex, sexual orientation,

gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other

legally protected status.

Upon hire and/or prior to starting employment with us, the successful candidate will be required to

provide evidence of COVID vaccination or provide proof of eligibility for medical exemption.

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