Developmental Services Director Of Quality Assurance (Hybrid)
Full Time
East Hartford, CT
Posted
Job description
The State of Connecticut, Department of Developmental Services (DDS) - North Region - has a full-time 1st shift job opportunity for a Developmental Services Director of Quality Assurance, to be located in East Hartford.
The Role:
- Oversee the North Region Quality Improvement Division
- Possession of a valid drivers license is required
- Incumbents in the class are required to travel
- This position is vital to the North Region's efforts in evaluating the quality of services and supports delivered to our individuals, ensuring proper care, services, and supports are being utilized in an effective and appropriate manner
The Schedule:
- Full-time
- 40 hours per week
- 1st shift
- Monday - Friday
- Work schedule flexibility is required in order to meet the demands of the job
State of Connecticut employees participate in a competitive
benefits
plan that includes:
- Excellent health and dental coverage;
- A generous retirement plan;
- Paid time off;
- A healthy work/life balance!
Discover the opportunity to:
- Engage in a rewarding career;
- Assist our employees so they can achieve success;
- Make a difference in the public sector; and
- Work together in a collaborative team environment.
About the State of Connecticut:
Living in Connecticut allows you to live with mountains, forests, ocean fronts, rivers, and a wonderful green countryside right at your doorstep. The state has charm, elegance, and a high standard of living. Our school systems offer an outstanding education, and our communities are among the safest in the country. Connecticut experiences all four seasons and gives you the option to choose living in sophisticated country-life or living in the center of a lively city.
We encourage you to come see all that Connecticut has to offer by joining the DDS team!
Selection Plan
Application Process:
This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.
The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.
Selection Process:
This position may be subject to Federal requirements for COVID 19 Vaccination Immunization.
This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.
During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.
Contact Information:
If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Jennifer Borenski, EEO Specialist 2 at (860) 418-6143 or Jennifer.Borenski@ct.gov.
Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
Should you have any questions pertaining to this recruitment, please contact Ethan Ives at Ethan.Ives@ct.gov.
#INDLP
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Developmental Services this class is accountable for directing a comprehensive program of quality assurance and monitoring regulatory compliance activities and program enhancement in public and private residential day programs.
EXAMPLES OF DUTIES
- Directs staff and operations of the Quality Assurance division in regulatory compliance and program enhancement;
- Coordinates, plans and manages division activities;
- Formulates program goals and objectives;
- Develops or assists in development of related policy and regulations;
- Interprets and administers pertinent laws;
- Evaluates staff;
- Prepares or assists in preparation of division budget;
- Maintains contacts with individuals within and outside of division who might impact on program activities;
- Reviews facility and community based residential and day programs for quality and recommends strategies for improvement and compliance;
- Monitors plans and policy to conform to federal and state accreditation standards;
- Plans and implements through research reporting and analyzing of data compiled on quality of life experienced by recipients of services;
- Provides consultation services to professional staff, regional provider organizations and advocacy agencies regarding quality assurance operations;
- Leads the recruitment and hiring of staff, including outreach, interview and selection;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Considerable knowledge of
- and ability to apply management principles and practices;
- relevant state and federal laws, statutes and regulations;
- administration and modern practices associated with delivery of services to individuals with intellectual disabilities;
- educational strategies relating to enhancement of quality of life in residential and day service environments;
- research methods, statistical analysis and reporting of data;
- Considerable
- interpersonal skills;
- oral and written communication skills.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
A Master's degree in public administration, health administration, education, management, social and human services or a related field and three (3) years of experience in a program, system or research environment for individuals with intellectual disabilities or a closely related field.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year of the General Experience must have been in a supervisory capacity in a service delivery program or research function for individuals with intellectual disabilities.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
A doctoral degree in public administration, health administration, education, management, social and human services and two (2) years of post doctoral experience in a program, system or research environment for individuals with intellectual disabilities or a closely related field may be substituted for the General Experience.
PREFERRED QUALIFICATIONS
Preference will be given to candidates with the following experience:
- Experience reading and interpreting the DDS mission
- Experience with CMS Waiver requirements (Comprehensive Supports Waiver, IFS Waiver, and Employment and Day Supports Waiver)
- Experience working with individuals with individuals with Intellectual and/or Developmental Disabilities
- Experience relaying information to public audiences and developing measurement outcomes to prove messages are understood
- Experience in emergency management, including development and execution of related plans
- Experience working with quality review systems that measures personal outcomes and provider support expectations across all service delivery settings
- Experience overseeing the process of evaluating both individuals’ experiences with services and supports, and the provider’s quality system’s effectiveness in supporting individuals to achieve positive personal outcomes
- Experience of serving on an executive team
- Experience working with software test methodologies, best practices and terminology
- Experience utilizing both structured and exploratory testing techniques.
- Experience working with Microsoft Office Suite including Outlook, Word, Teams, PowerPoint, Access and Excel
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