Digital Marketing / SEO Client Success Manager

Full Time
Remote
Posted
Job description

Are you looking for your next client-facing role? Do you excel at project management? The Senior Account Manager role at BluShark Digital might just be perfect for you! Whether you are looking to stay on the cutting edge of digital marketing and SEO or have a passion for helping small businesses grow, BluShark Digital is looking for someone who is hungry for intellectual stimulation and out-of-the-box thinking.

BluShark prides itself on being an agency that puts its clients first. We are dedicated to developing innovative, practical, and successful Search Engine Optimization solutions for businesses, no matter their size or practice. Located in the heart of Washington, D.C., we work to help businesses stand out online and we bring more than just leads – we bring results.

In this position, you would have the ability to work closely with our clients making their digital marketing strategy come to life. The Client Success Manager will be responsible for onboarding new clients, relaying action items to our digital marketing implementation team, and updating our clients as their search engine optimization strategy evolves. In addition to running reports and analytics of websites, the Digital Accounts Manager will collaborate with our clients, team members, and contractors in order to accomplish the goals of the company. The most important things to bring to this position are a willingness to learn, wanting to see projects through to the finish line, and a Sherlock Holmes eye for detail.

We have identified the following characteristics as important to work for BluShark:

  • Organized and reliable
  • Willing and eager to learn
  • Excellent written and verbal communication skills
  • Ability to thrive in a fast-paced environment
  • A sense of humor

In our hiring process, each resume will be reviewed by our recruiting team. Selected candidates will participate in a quick, 15-minute phone interview, which is a great chance to make a positive first impression. We expect you will research a little about who we are and what we do prior to your phone interview. Candidates will be further reviewed and top applicants will be invited for a video call interview. The final candidates will be invited back for a shadow session, offering insight into the position’s day-to-day responsibilities.

Our process takes a great deal of time for us, and we ask you to dedicate yours as well. BluShark is devoted to recruiting talented team members who can grow in their positions and flourish within the firm by displaying a dedication to high performance, self-discipline, and motivation to gain more responsibility.

At BluShark Digital, we believe our core values of innovation, collaboration, and a focus on our greater community help us reach our goals and guide us in the right direction. Our employees begin with a 90-day probationary period and are offered health, dental, and vision insurance, 401(k), paid holiday/sick/vacation days.

Our business is constantly growing, and we are looking for someone to catalyze that growth. If you have a sincere passion for communicating with small businesses and providing them with innovative digital marketing strategies, this is the right opportunity for you.

BluShark Digital is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. BluShark Digital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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