Description

Boise State Campus Services team seeks qualified applicants for the position of Director of the Bronco Shop. This position will establish strategic and operational goals, develop and implement new processes and lead our amazing Bronco Shop team. Candidates should be proven leaders and innovative and strategic thinkers. Join our team today!

Campus Services consists of the Student Union, Event Services, Dining Services, and the Bronco Shops. Campus Services often provides the first connection with Students, guests, and visitors to campus. We employ more than 300 student staff members a year, providing students with hands-on experience focusing on learning outcomes to support desirable skills, attitudes, behaviors, and experiences critical to the academic experience. With our broad range of services dedicated to student success and community engagement, we welcome candidates that share the same interest in serving the community and providing the best services and products.

TO APPLY: Submit a cover letter, resume, and professional references with your application here: https://careers.pageuppeople.com/978/cw/en-us/job/497619/bronco-shop-director

Example of Duties

Under the direction of the Associate Vice President of Campus Services, the Bronco Shop Director performs under broad direction. The Bronco Shop is a part of the Student Affairs and Enrollment Management Division. The position has a significant impact on the development of services for communities tied to Boise State University. The Director establishes strategic and operational goals; develops and implements new processes, standards, protocols, and operational plans to achieve strategies. Regularly leads projects and initiatives that directly impact the success of students at Boise State. This position requires regular communication and influence with student success stakeholders across campus, including Academics, the Provost, Financial Aid, and Scholarships. Other campus stakeholders include Athletics, the Alumni Association, and Trademark & Licensing.

The position is accountable for leading all areas of the Bronco Shops; physical store locations, on- line store, the distribution center, and irregular selling events. The Director is responsible for providing strategic leadership and directions in the planning, implementing, improving, and evaluating of the department operations as well as promoting operational improvements. Oversees and provides direction for budgets and operational forecasts. Makes complex, independent decisions for situations to ensure department, division, and university objectives are met. Ensures the Bronco Shop remains a self-sustaining and self-funded campus partner. This position assists in managing the University’s Trademark and Licensing program in ensuring that all branded merchandise developed and purchased for resale is in compliance with Boise State Trademark and Licensing guidelines.

Additional responsibilities include assisting the Associate Vice President of Campus Services, and campus leadership in planning and executing a wide range of duties related to service, policy/program development, and implementation, which may include fiscal and administrative programming as well as representing the Associate Vice President to other staff, faculty, students, alumni, and the University’s internal community stakeholders.

60% of time the Bronco Shop Director provides Leadership, Direction and Budget Oversight:

• 
  Works collaboratively with University stakeholders both inside and outside of Student
  Affairs and Enrollment Management to develop and implement divisional plans and
  priorities with a focus on the University’s strategic goals.
• Seeks and establishes positive working relationships with all campus constituents, particularly faculty, students, and alumni.
• Engages in Departmental and Divisional problem-solving for organizational issues; makes recommendations for efficiencies and advancement.
• Sets strategic direction and leads the management team of the Bronco Shop enterprise and its operations.
• Works with Marketing and Promotions Coordinator to develop and execute promotions that drive sales
• Leads a unified team for the entire Department, assisting with communication, team
  building, professional development, incentives, and compensation review programs.
• Establishes an annual operating budget including revenue, expense, and income sufficient to achieve net income goals,
• Oversees the management of cash and inventory utilizing strong internal control practices.
• Negotiates and/or reviews contracts, agreements, and procurements in collaboration with General Counsel and Finance and Administration, University constituents, and external stakeholders.
• Advises and responds to questions from University departments and external stakeholders regarding complex issues or policies affecting assigned programs and services.
• Serves on University committees as requested and collaborates across campus to utilize skill set in other areas that need assistance.
• Provides leadership for service levels, merchandising, organization, maintenance standards, and sanitation of facilities, and in the development of marketing/promotional plans for the Bronco Shops.

35% of time the Bronco Shop Director provides Innovative Forward Thinking:

• Practices innovative forward thinking and seeking out opportunities for continuous improvement in University retail operations and management.
• Continuously looks for ways to get the best return on the investment of all resources in the Bronco Shop including personnel.
• Continuously evaluates existing technology and facility innovations to lead the process of recommending emerging technologies to best support process optimization and operational efficiency.
• Convenes an on-campus Bronco Shop Advisory Board (at least quarterly) comprised of students, faculty, and staff to solicit feedback and suggestions for improvement.

5% of time the Bronco Shop Director:

• Perform other duties as assigned

Minimum Qualifications

Bachelor’s Degree or Equivalent plus 8 Years Experience including 5 Years Managerial Experience

Preferred Qualifications:
Experience must include:

• 
  Supervising and developing staff to meet challenges;
• Leading a team to provide outstanding customer service;
• Building collaborative relationships with various internal and external stakeholders;
• Promoting and marketing store services to multiple constituents;
• Establishing strategic goals, driving financial performance, and increase profits

Preferred Qualifications:

• Experience providing strategic leadership;
• Directing and providing leadership to subordinate staff;
• Planning, implementing, improving, and evaluating programs, policies, and procedures;
• Developing, administering, and managing budgets;
• Managing multiple priorities simultaneously;
• Evaluating research to identify potential solutions, resolve problems, or provide information;
• Working with diverse academic, cultural, and ethnic backgrounds;
• Utilizing computer technology for communication, data gathering, and reporting activities;
• Communicating effectively through oral and written mediums;
• Specialized knowledge and previous experience in retail planning, operations, and management at an institution of higher education;
• Advanced knowledge of course materials and retail inventory management and point of sale systems including hardware, software and credit card processing.
• Experience working with a learning management system, student information system including student financial accounts and course scheduling, as well as course material adoption platforms.
• Proven portfolio of successful digital marketing campaigns and e-commerce strategies in a distributed store and distributed customer base environment.

Supplemental Information

Knowledge, Skills, Abilities

• 
  Specialized knowledge and previous experience in retail planning, operations, and
  management;
• Leadership and managerial principles;
• Budgeting principles and practices;
• Strategy development principles and procedures;
• Policy and procedure development and administration principles and practices;
• Conflict mediation principles and practices;
• Strategic management principles and practices;
• Program management and development principles;
• Software knowledge Excel, Power Point, Oracle, Peoplesoft, Prism RBS, Point of Sale,
  Credit Card gateway systems, and hardware to support all business functions.

Salary and Benefits
$85,000 – $90,000. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

This position is exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission.

Questions?
Please contact Boise State Human Resources by phone at (208) 426-1616 or email at employment@boisestate.edu.

AA/EEO Statement – Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete pay transparency policy statement. (Download PDF reader) (Download PDF reader) (Download PDF reader). If you require an accommodation to complete this application, please contact Human Resources at 208-426-1616.

Background Investigations – Any offer of employment at Boise State University will be contingent upon the successful completion of a criminal background investigation and may require a credit and/or motor vehicle background investigation depending on the position. Click here to view the University's full background investigations policy.

Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report – The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) requires all colleges and universities that participate in federal financial aid programs to keep and disclose information about crime on and near their campuses to all job applicants. Click here to read the Boise State University Safety Report.

2225 W. University Dr.
Capitol Village #3
Boise, ID 83725-1265

EEO/ADA/Veteran's Preference

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.