Director Clinic Operations
Full Time
Arroyo Grande, CA 93420
Posted
Job description
Overview
Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.
Responsibilities
Qualifications
Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.
Responsibilities
This position will be over 3 clinics located in Arroyo Grande and Pismo Beach.
Position Summary:
Responsible for leading, planning, directing, monitoring and improving the overall performance for assigned clinics to achieve excellence in the delivery of daily operations. Engages staff and cultivate a positive clinics culture that prioritizes humankindness and patient-centric care. Accountable for operational, financial, clinical, quality, and business development activities across multiple disciplines.
Principal Duties and Accountabilities:
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Oversees the development of assigned clinics and regularly manages improvement projects and is accountable for operational, financial, and business development activities.
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Develops, analyzes, and implements processes and systems to enhance customer service across assigned clinic(s) and takes ownership of and drives needed improvement in all aspects of operations, including clinic productivity, patient satisfaction/experience, provider satisfaction/experience, community efforts and serves as the local representative for the area.
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Responsible for financial management of the assigned clinic's financial operation budgets, including forecasting gross and net revenues, visit projections, and expenditures.
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Plans, coordinates and effectively leads assigned clinics to meet patient care, administrative, operational, and support requirements.
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Qualifications
Education and Experience:
- Bachelor's degree or a combination of education and/or additional job related experience in lieu of the degree.
- Minimum of five (5) years experience in related field. Minimum of three (3) years management experience.
Special Skills:
- Working knowledge of community clinic/health center operations.
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