General/ Environmental Service

1.0 FTE, 8 Hour Day Shift

At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The Director Facility Infrastructure & Safety is responsible for strategic oversight of the administrative, operations and finance functions of areas which include: Engineering & Maintenance, Facilities Management, Fleet Management, Grounds Keeping, to achieve optimal operation of each of these assigned activities. This position has responsibility for maintaining requirements around the LEED platinum status and implementing some projects related to supporting the organization sustainability program. General responsibilities are: customer interface to ensure operational needs met; oversight of facilities; oversight of finances to include both capital and expense budgets for the areas of oversight; oversight of personnel resources to include hiring and firing decisions; oversight of adherence to regulatory requirements; development and implementation of quality indicators and dashboards to measure outcomes; collaboration with SHC General Services and other hospital departments to meet strategic needs. This position oversees hospital, as well as some off-site facilities (1.1M sf).

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• Develops and implements metrics and/ or dashboard as appropriate to measure outcomes.

• Ensures all departments and systems are assessed on a monthly, quarterly, yearly basis as assigned for facility issues

• Develops and implements a long-range infrastructure plan looking out over 7-10 years. Updates the plan on a yearly basis. Aligns this plan with the long-range financial plan for the organization.

• Directs department operational financial/budget activity from planning to preparation to execution to obtaining funding as appropriate.

• Coordinates applicable construction projects to ensure compliance with all regulatory requirements-ICRA, PICRA, ILS etc and other regulatory requirements.

• Responsible for coordinating with SHC on construction projects impacting SCH. Ensures staff and leaders are aware of the impacts. Coordinates follow-up with SHC on pneumatic tube issues.

• Works with managers and supervisors to ensure implementation of standard work.

• Develops and monitors department adherence to MEP and Interiors standards for the organization

• Monitors projects to ensure they stay on budget and schedule.

• Interfaces with customers on a regular basis to stay abreast of support issues and assure operational needs met. Incorporate needs assessments into strategic planning and implementation. Develop and implement feedback tool to measure satisfaction.

• Oversees adherence and compliance to regulations, laws and codes using the appropriate technological tools to manage and measure.

• Develops policies and procedures, revises the policies as needed and submits them for review on a timely basis. Oversees adherence to Stanford Children¿s Health policies and procedures.

• Oversees management and administration of service contracts pertaining to the director¿s area of scope for adherence to all terms and conditions.

• Oversees personnel management to include hire/fire; employee engagement; growth/contraction strategies and resource allocation. Ensures 24-hour coverage for key services.

• Collaborates with the Director of Sustainability and other stakeholders in to ensure areas under the director¿s scope are participating in and contributing to the Sustainability Program, including any actions needed to maintain requirements for LEED status.

• Participates in various other committees to include but not be limited to Capital, EHS, organization- wide disaster preparedness committee and Employee Safety Council and others as assigned.

• Maintains Key Performance Indicators that measure performance and efficiencies of each of the departments based on internal standards of care, customer service, employee engagement and external regulatory requirements. Works with departments to create department dashboards and viz walls(virtual or in person)

• Ensures completion of schedule projects within budget, on schedule and meeting all program objectives and appropriate governmental regulations (title 22, HCAi, TJC, CDPH).

• Provide analyses, recommendations, decision support, and project management for a broad array of issues in the areas of work redesign, continuous process improvement and planning as related to the facility projects. Ensures compliance with all regulations (Joint Commission, Title 22/24,NFPA etc.

• Assures efficient use of resources for development of materials, selection of vendors and overall processes.

• Develops, implements, and oversees an incident investigation process, including use of root cause analysis or similar tools to identify incident corrective actions and ensure closure of those actions. Able to utilize Lean Tools for problem-solving e.g., A3

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in a work-related discipline/field from an accredited college or university, Masters in Business or related field preferred.

Experience: Seven (7) years of experience in engineering or related environments including experience managing HCAi regulations. At least 2 years experience in leadership in facilities or engineering management.

License/Certification: Valid California Driver's License

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification

• Knowledge of principles, practices and techniques involved in the engineering, maintenance and operations of health care facilities and infrastructure.

• Knowledge of principles and techniques of safety programs, including response, recovery, mitigation and preparedness

• Knowledgeable about local, state, and federal regulations.

• Knowledge and understanding of financial and statistical activity reports

• Knowledge of principles and practices of organization, administration, fiscal and personnel management

• Ability to communicate effectively, both orally and in writing

• Ability to develop long-range business plans and strategies

• Ability to establish the strategic direction and business plans for a functional group Ability to manage complex projects and resources (people, costs, time)

• Ability to strategize, plan and implement change

• Ability to manage projects. Create, implement and monitor a project plan

• Ability to understand, draft and negotiate Contractual agreements

• Ability to work effectively both as a team player and leader

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $151,590.40 to $201,000.80

Equal Opportunity Employer

Lucile Packard Children's Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.