Job Title: Director of Culinary Services

Reports To: Executive Director

Location: Homestead at Towne Center Assisted Living & Memory Care Van Wert, Ohio 45891

PRIMARY DUTIES AND RESPONSIBILITIES

Responsible for the day to day operations and staffing for the kitchen and dining venues of their community.

Principle Duties and Responsibilities: The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

• Responsibly manages and supervises all Culinary Services staff including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and corrective action consistent with company policy.

• Meet regularly with residents and family members to confirm that high satisfaction levels are maintained.
• Work with the servers so that he/she has a clear understanding of how to provide high levels of customer service and how to create a restaurant style dining atmosphere.
• Confirm that the front of house and back of house staff work closely together to deliver a food product that exceeds the resident’s and/or guest’s expectations.
• Assist Kitchen and Restaurant staff with back and front of the house operations as needed. This includes the ability to work all stations in the kitchen and/or dining room if needed.
• Work with the Executive Director and front line staff to obtain and maintain department customer satisfaction and qualify enhancement levels at or above designated scores.
• Delegate tasks to all staff so that the kitchen and restaurant areas are maintained at the highest levels of cleanliness and quality at all times.
• Ensuring that all food is prepared, stored, and served according to Company standards and with state and/or local health code requirements.
• Serve Safe Certified
• Maintain Employee Satisfactions scores at or above designated scores.
• Interview and hire staff for the Culinary Services department.
• Conduct and participate in monthly department meetings/in-services
• Able to understand and maintain monthly and annual budgets for the Culinary Services department including producing written documentation of monthly spending on food, supplies, and labor.
• Work with the staff and residents in the planning and development of recipes and menus based on resident likes and dislikes and monthly budgets.
• Ensure that all staff uses and maintains equipment properly to avoid damage and costly repairs.
• Maintain the appropriate inventory of kitchen supplies, small wares and table ware.
• Responsible for ensuring that purchasing standards are maintained and that appropriate vendors are used at all times. Maintain strong and positive relationships with all vendors.
• Responsible for planning, preparation and execution of Life Enrichment, special events, banquets, and theme meals.
• Work closely with the Community Sales Director and community staff to market the community
• Ensure that the kitchen and restaurant staff understands company expectations and first impression requirements.
• May perform other duties as assigned or requested.

Minimum Qualifications

• Five or more years Culinary Experience in the hospitality industry.
• High School Diploma or General Education Degree (GED).
• Strong organization and time management skills.
• Able to resolve problems of dissatisfied customers and/or employees

• Food handlers permit as required by state law and/or Company standards.
• Basic Computer skills – Microsoft word, Outlook, and Excel.

Required Behavior

• Able to build positive and strong relationships with employees, coworkers and residents.
• Self-motivated and self-directed.
• Focused and dedicated to provide excellent customer service.
• Able to multitask.
• Ability to delegate and hold staff accountable efficiently and respectfully.
• Able to abide by company uniform policy.

COMPANY MISSION

Homestead at Towne Center is committed to providing quality assisted living & memory care services in Van Wert Ohio. Our goal is to meet or exceed the expectations of the community, our residents, and our employees.

VISION

To meet the challenge of providing the finest quality assisted living services in an ever-changing environment.

Condition of Employment and/or Continued Employment

It is the policy of the Company to maintain a drug-free workplace as a condition of employment and/or continued employment. All employees and job applicants must abide by the terms of this policy.