Summary

This individual is responsible to provide local leadership and strategic direction of the Dining Services program at Tamarisk NorthShore. To oversee and control day to day operation of all Dining Services operations at the community, by maintaining CJE SeniorLife standards and meeting financial expectations of the department. This position reports to the Executive Director and may be required to supervise other staff positions.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Supervises the preparation and cooking of food as determined by standard recipes
• Maintains a quality assurance program that guarantees residents receive fresh, tasty, well-prepared meals, served promptly and politely
• Develops well-balanced menus in collaboration with Executive Chef
• Maintains food cost on a daily basis and is responsible to ensure budgetary compliance
• Responsible for purchasing all food and non-food items
• Ensures that all Dining Services is stored, handled and prepared under safe sanitary conditions as set forth by the company and the local, state and county health departments
• Acts as the facility’s representative for any health department of other required inspections; assure compliance, follow up to assure any deficiencies are immediately corrected
• Hires, trains, disciplines and terminates departmental employees in accordance with CJE SeniorLife human resources policy
• Oversees the scheduling of all food service personnel to maintain compliance with budgetary guideline
• Assures all department training standards are met and up to date
• Maintains all department logs and insures bookkeeping policies are followed
• Establish daily interaction with residents
• Orders all dining room supplies
• Employs appropriate loss prevention procedures
• Ensures all Dining Services employees adhere to the grooming and uniform policies
• Works with appropriate staff to coordinate special events
• Performs all duties in adherence to CJE SeniorLife standards
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
• Participates in Manger on Duty program
• Maintains a positive and professional demeanor toward all residents, visitors and co-workers
• Adheres to all policies and procedures of CJE SeniorLife
• Performs other duties as assigned.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with CJE’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work of staff or volunteers; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; maintaining relations across Agency departments, functions, and committees as well as community organizations and the CJE Board.

Corporate Compliance

Responsible for overall compliance with federal, state and local laws, rules, regulations, standards, and adherence of safe work practices. Responsible for detection and reporting of non-compliance and for staff attendance at required in services.

This position has responsibility for HIPAA compliance in the execution of duties as well as for assuring that subordinate department members are HIPAA trained and compliant.

Exposure to bloodborne pathogens is not likely to occur in this position.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B.A.) from four-year College or university with two to three years related experience and/or training; or twelve years of experience and/or training in Food Service Management, Culinary Arts or Hospitality as the educational equivalent preferred. Three years of experience and/or training equaling one year of college education.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Certificates, Licenses, Registrations

SERV-SAFE Certified or equivalent. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Other Qualifications

Previous experience in senior living dining services preferred.

CUSTOMER SERVICE

Displays behavior that creates a customer service culture at CJE by understanding the needs of our clients and customers and demonstrating a strong bias toward service, quality and customer satisfaction.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)