Director of First Impressions / Receptionist

Full Time
Tampa, FL 33619
Posted
Job description

Are you looking for a great opportunity in an environment where youre appreciated and respected? This is the place for you! Come join our dynamic team, where we understand home/work life balance. We are an upbeat group, with a fantastic company culture, and looking to expand our team with experienced professionals like you!! We pride ourselves on taking care of our valued employees, with a camaraderie that cant be beat. Come grow with us, and become a part of our amazing team!! Looking at candidates with stable job history to join us and grow with our company! Fun and upbeat environment!! Seeking a bright and energetic individual, who is dedicated to making customer satisfaction a priority!! Warehouse setting experience strongly preferred.


The Director of First Impressions ensures a positive first impression for customers and vendors. Serves as the face of the company, offering friendly service to those entering the building or calling in on the phone. Assists the Sales Team with active and new customers. Outgoing personality. Enjoys a team environment. Punctual and loyal. Reliable. Friendly.


Essential Responsibilities:


  • Greet all customers and vendors and help them accordingly
  • Direct visitors to the appropriate person and office
  • Answer and/or forward incoming calls and take messages for those who are not in the office
  • Provide basic and accurate information in person and via phone or email
  • Receive, sort, and distribute daily mail deliveries and manage all deliveries that come to the main office by Fed Ex, USPS, UPS, etc.
  • Retrieve messages off the voice mail – every morning or check emailed voicemails
  • Maintain phone directory with accurate and up-to-date phone, cell, and email addresses
  • Maintain telecommunications system (phone system and voicemails)
  • Support Accounting with scanning and data entry

Qualifications/Experience/Ability Required:


  • 3+ years of experience in face to face customer service environment, preferably warehouse, fabrication, or manufacturing facility
  • Embrace challenge and change.
  • Capable of working in a fast-paced environment while maintaining deadlines
  • Excellent organizational skills
  • Excellent communication skills
  • Ability to be resourceful and proactive when issues arise
  • Ability to prioritize tasks and utilize multi-tasking skills
  • Hands on experience with office equipment
  • Proficient in Microsoft Office
  • Must be able to lift up to 15 pounds at a time

face to face customer service stable job history

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