Britten is a veteran-owned (VSOB) creative production house dedicated to delivering innovative signage, displays, and event branding solutions that make our customers stand out in a crowd. For 35+ years, we’ve leveraged our state-of-the art design, printing, fabrication, and manufacturing capabilities to propel high-impact campaigns and promotional ideas into the world. Always on time, on strategy, and on budget, we build the stuff that helps people, communities, and businesses flourish and prosper.

Located in Traverse City, Michigan, this creative production studio known as Britten seeks talented individuals to join our team. We’ve built a reputation for saying "yes" to projects others won't touch. Our people make that possible, individuals who put a premium on thoughtful service, care about the people next to them, and are willing to go the extra mile on projects they touch.

What We Seek...

The Director of IT role will provide leadership and oversight to the infrastructure, provisioning, planning, installation, and operations of the department. This role will be responsible for researching and planning for implementation of the IT systems and policies, as well as managing the hardware and operating systems. Additionally, the position will oversee and manage the employees within the IT department, while liaising with other departments to ascertain their technological requirements and developing solutions that are aligned with business objectives. The ideal candidate will be experienced in creating and implementing IT policies and systems that will meet objectives, while having strong project and people management skills.

We want people who align with and can live our core values:
We Say Yes
We Hustle

We Think Bigger
We Keep Promises
We Build People Up

Job Summary and Job Functions

• Technology and Information Management Analyze complex business needs presented by business leaders, and develop and implement technical solutions.
• Explain technology solutions to senior management through presentation
• Manage, direct, and assign priorities and personnel to major projects to ensure attainment of company goals and objectives.
• Devise, develop, implement, and maintain systems of internal controls, emergency and backup procedures, proper licensing, system upgrades, and disaster recovery plans to ensure integrity of information, security of databases, and internal network access control.
• Research latest technology trends and provide recommendations and proposals to the leadership for advancing our technology platform.
• Develop and administer the information technology budget based on documented needs, and ensure that operations are cost-effective and funds are managed wisely.
• Coordinate the purchase of all computer hardware, software, and supplies; initiate purchase orders and bids in accordance with established budget
• Identify technology needs and make recommendations to business decision-makers
• Evaluate the company’s adherence to federal technology requirements for security
• Manage the IT team including developers, security analysts, support technicians and vendors
• Maintain company hardware and software programs
• Update technological equipment in the company
• Implement company-wide technology updates and hold sessions to teach employees on new features
• Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Other Duties

Please note this job description is not designed to be exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position. Duties, responsibilities and activities may change at any time with or without notice.

• Bachelor’s degree in information technology, computer science, or related field is required
• Previous experience in a software development, information technology role or related field
• Proof of continued education, such as software certifications, etc.
• Proven experience in a management role or management capacity in an IT environment
• Knowledge of technological trends and the ability to conduct technology analyses around a variety of business concepts and ideas
• Strong project management skills and with the ability to facilitate discussions to resolve conflicting processes, content, and opinions.
• Excellent leadership, team building, and management skills with the ability to build strong interpersonal relationships with peers, management, and leaders
• Understanding of budgets and business-planning
• Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Physical Demands and Work Environment

• Office environment working atmosphere
• Moving self in different positions to accomplish tasks in various environments
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Communicating with others to exchange information
• Repeating motions that may include the wrists, hands and/or fingers
• Performing and assessing the accuracy, neatness and thoroughness work
• Sedentary work that primarily involves sitting/standing
• Light work that includes moving or adjusting objects up to 20 pounds

Compensation and Benefits

A competitive hourly rate and/or salary is being offered and a full benefits package for all full-time positions.

Benefits Package Highlights:

• Medical, Dental and Vision Insurance coverage options
• 401K
• Paid Holidays
• Paid Time Off (Full time employees)
• Educational Assistance
• Life Insurance-company provided
• Reimbursement for safety glasses and/or work boots (if position requires and qualifies)
• Company provided safety, skill development and/or leadership training opportunities

Britten, Inc. and its affiliates are equal opportunity employers and do not discriminate against otherwise qualified applicants in employment on the basis of race, color, religion, age, sex, national origin, genetic information, disability, or any other characteristics as protected by federal, state or local law. Britten, Inc. is a drug free employer.