At Health IQ, our vision is to ensure that the 1.5B seniors live their golden years better than the previous generations. We believe in rewarding the health conscious through savings, literacy, and educational tools.

We are a diverse and innovative group of individuals who thrive on big data and proven results. Our approach has enabled us to grow from roughly 200 to 900+ employees over the last year and we expect continued growth and opportunities. If you believe that being health conscious can improve lives and want to make a tangible difference through your work, then you'll love what we're doing at Health IQ – apply and join the team!

Health IQ is in search of a client-centric Director of Workforce Management with the ability to connect and build relationships with all levels of the organization responsible for the daily efforts to provide a great customer and employee experience by effectively delivering real-time (intra-day) management with the purpose of optimizing resources to achieve business objectives.

Key functional responsibility includes the ability to demonstrate a strong understanding of how planning/forecasting staffing requirements translate to the creation of optimal schedules and real-time (intra-day) management to support multi-department contact center operations. The ability to create forecasting and scheduling is crucial. This position requires some evening and weekend availability as business needs arise.

What you will be doing:

What we're looking for:

Join the Health-Conscious Workplace of the Future

To make the world a healthier place, we started in our own backyard. We created a health-conscious environment that allows each of our employees to reach their own personal health goals. Below are a few of the employee-led programs that make working at Health IQ truly unique.

1. Nutritionally Supportive Environment

Anyone who has tried to stay healthy knows it's hard to stick to your particular nutritional goals throughout the day with soda, chips, and sugary treats all around you. So we provide our employees with quality food and snack options, like a limitless supply of organic nuts, fruits, and veggies instead.

2. Healthy Environment

Instead of the usual ping pong table, we've dedicated space for our employees to enjoy yoga, spin bikes, exercise equipment, and other wellness activities. We believe a healthy body is at the core of a healthy mind, so whether it's time for a walk, using the exercise equipment, or daily meditation, we make it easy.

3. Casual Office Attire

Ever dream of coming to work in your casual fitness attire? Well, that's how we roll at Health IQ! Be comfortable and let your fitness fashion shine!

4. Like-Minded Coworkers

At the end of the day, we are a business-minded insurance company and we use analytics to measure our success and drive our business. Coming to work and working hard however is much more fun when you are surrounded by like-minded people who are motivated by the same personal goals as you. Our employees are making friends that will last a lifetime.

5. Motivate and Compete

Many of our employees are current or former athletes who are competitive and like to win. They motivate each other to do their personal best every day, and together we win as a team and as a company!

6. Excellent benefits

We pay 100% of our employees' costs toward medical, dental, and vision insurance.

Are You Ready to Join The Movement?

Health IQ is the internet's fastest growing online Insurance Company in the US. In the last few years, we've gone from 0 to $24B in coverage, 0 to 230 employees, 0 to $139MM in venture capital raised. Why is our product selling so fast? We have a data advantage. Health IQ spent 6+ years gathering the science and the proprietary data from our popular Health IQ test (taken 10.2 million times) to convince insurance carriers to give lower rates on life insurance for vegans, marathoners, triathletes, well-controlled diabetics, yogis, Crossfitters, and more. These special rates are exclusive to us saving consumers thousands of dollars each and rewarding them for living a healthy lifestyle.

Hyper-growth means hyper opportunity for employees! While many companies hire managers externally or use a tenure system, we pride ourselves on our cultural value of meritocracy. This means that as we grow and new positions are created, we look to promote our top performers from within. Today over 80% of our managers are promoted from internal roles.

Health IQ believes that everyone can make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require an accommodation to complete the application or the interview process, please contact talent@healthiq.com.

To learn more visit https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

To make the world a healthier place, we started in our backyard. We created a health-conscious environment that allows each of our employees to reach their personal health goals. Below are a few of the employee-led programs that make working at Health IQ truly unique.

• Career Growth

As a rapidly growing company, new opportunities for growth and development continue to become available. We believe in promoting from within, and look to reward high performing employees with new opportunities.

• Celebration

We believe the key is to celebrate those who have improved their health rather than cajole those who haven't. We look for employees who take this positive and optimistic view in their work lives.

• Service to Seniors

Our whole mission and vision is to serve seniors to improve their health. We want employees who believe true happiness comes from being in service to others. We call these employees Health Heroes.

• Personal Responsibility

We believe that only you can make the decision to improve your own health and no one else can do this for you. We look for employees that tend to do the same.

• Excellent benefits

Competitive rates for our employees' costs toward medical, dental and vision insurance. We offer a 401K, and pay 100% of your life insurance benefit option! We also offer various Flexible Spending Account (FSA) benefits to meet you and/or your families needs. Only full-time employees are eligible for benefits.

• Join a Remote-first Culture

Our flexible, totally remote environment allows us to hire top talent throughout the U.S. The world has changed, and we've learned that being in an office is no longer the best way for our employees and our company to thrive.