Dishwasher and Tray Line Attendant: Methodist Hospital
Job description
Assists in the preparation and distribution of food service to patients, employees and visitors.
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- Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
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- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
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Responsibilities:
Essential Functions/Responsibilities:
% of Time
(annually)
The Food Service Aide will work 50 % of the workday on the tray line.
- Works rotating stations through the department and other duties as assigned by the Process Coordinator
- Prepares and fills patient requests per position and station on tray line
- Prepares and serves all items with “eye” appeal
- Uses production tally sheets, to grant patient requests
- Reads the different menus provided to patients
- Maintains proper use of gloves and wears them at all times when handling food products
- Maintains proper use of using utensils and portion sizes (#8 scoops, #12 scoops and ladles, and serving spoons).
- Places the food or beverage selected on the patient's tray.
23%
Completes job responsibilities in dish room.
- Soaks coffee cups and iced tea cups on Monday, Wednesday and Friday
- Unloads patient food carts in a timely manner
- Places all garbage in the disposal from patient trays
- Assures that dishes are stacked and placed in dishwasher
- Cleans and dries plates, glasses and silverware – and retrieves them from the washer
- Returns all plates, glasses and other utensils to the serving area for use at subsequent meals
- Washes pots and pans used in preparation of food at a separate station from the dishwasher
- Cleans shelves and other areas with disinfectant solution
- Soaks the dishwasher twice a week with L.S.R. Solution
- Cleans the kitchen using a cleaning list that is posted on hallway bulletin board
23%
Demonstrates the ability to be a team player.
- Wears name badge and follows dress code
- Works cooperatively with peers, process coordinators, food service management and other hospital personnel
- Maintains a positive working relationship which centers on customer based needs and continuous quality improvement
- Assists process coordinators when needed
- Accepts responsibility for work area and duties
- Conducts self in a professional manner
- Delivers safe and sanitary food to patients, cafeteria and special catered events
- Maintains proper use of wearing gloves when handling food at all times
- Wears hair restraints at all times in the food service area
22%
Fulfills MMCI and department required education. The incumbent must fulfill department and MMCI required educational training in the following areas:
- ADA – American Disability Act
- Confidentiality Video
- Hazardous Material Competency
- General Equipment safety
- Keeping You Informed meetings
- People to People
22%
Basic UPH Performance Criteria
- Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
- Demonstrates ability to meet business needs of department with regular, reliable attendance.
- Employee maintains current licenses and/or certifications required for the position.
- Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
- Completes all annual education and competency requirements within the calendar year.
- Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
10%
Minimum Requirements
Identify items that are minimally required to perform the essential functions of this position.
Preferred or Specialized
Not required to perform the essential functions of the position.
Education:
High School Diploma/GED
Experience:
1-3 years of experience in/with food service
License(s)/Certification(s):
Knowledge/Skills/Abilities:
Required English Skills
o Basic reading skills
o Basic writing skills
o Basic oral skills
- Communication Skills
o Ability to respond appropriately to customer/co-worker
o Interaction with a wide variety of people
o Maintain confidential information
o Ability to communicate only the facts to recipients or to decline to reveal information
o Ability to project a professional, friendly, helpful demeanor
- Computer Skills
o Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications.
o Experience with a computer program/software for food service
o E-mail client
Other:
Use of usual and customary equipment used to perform essential functions of the position.
- Work may occasionally require travel to other UPH facilities/hospitals.
- Required to drive your own vehicle for business purposes.
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