Job description
dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
- Assist Transportation Manager as needed.
- Attend dispatch phone, send/receive fax and emails, in a timely manner.
- Forward daily flight catering status (flight for number of PAX prepared) to KL.
- Process all customer information during shift and update all departments concerned as needed.
- Print labels and boarding bills for flight departures during shift and next shifts as needed.
- Print labels and boarding bills for flight departures as needed to have all production information ready for pick up at dispatch for all departments concerned: HOT/COLD FOOD, EQ/BEV, etc.
- Responsible for communicating and overseeing last-minute requests to all departments concerned.
- Build all cargo flights during shift.
- Being a communication link between field operation and catering building.
- Write daily shift report (as per template provided by Transportation Manager) and email to Transportation Manager and General Manager.
- Report and document any vehicle fleet, building, building access system, building security, accident issues, or other abnormality, that was brought to his/her attention via email to the Transportation / Maintenance Manager.
- Capture all working hours and control timekeeping and provide respective time adjustment sheets to HR and Transportation Manager.
- Ensure proper shift closing with all tasks completed.
- Assist the Commercial department with menu specs and other tasks as per prior assignment.
- Other duties as assigned.
- High School Diploma or GED.
- Proficient in Microsoft Office.
- Able to work nights, weekends, and Holidays.
Intellectual/Social demands:
While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Physical demands:
While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.
Work environment:
The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud
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