Job description
Department
UNT-Police Services-152500
Job Location
Denton
Full Time/Part Time
Full-Time
Retirement Eligibility
TRS Eligible
Additional Retirement Information
For more information on retirement plan options, please visit
https://hr.untsystem.edu/benefits/retirement-plans/index.php.
Salary Information
Department Summary
The University of North Texas Police Department is a full-service law enforcement agency serving the University of North Texas (UNT) community, a 42,000 student public institution of higher education within the Dallas/Fort Worth region.
The UNT Police Department is among only 7% of law enforcement agencies nationwide to have earned accreditation from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA). The UNT Police Department is additionally accredited by the International Association of Campus Law Enforcement Administrators (IACLEA). This dual accreditation helps to ensure the University of North Texas Police Department operates in accordance with over 500 best practice standards to offer the UNT community the highest level of professional law enforcement.
PLEASE NOTE : In addition to this online application, completion of the Application Supplement is a requirement for this position. Please visit police.unt.edu/hiring to locate the Application Supplement. Failure to complete the Application Supplement within 7 days of the online application will be considered a candidate withdrawal from the process.
PLEASE NOTE : In addition to this online application, completion of the Application Supplement is a requirement for this position. Please visit police.unt.edu/hiring to locate the Application Supplement. Failure to complete the Application Supplement within 7 days of the online application will be considered a candidate withdrawal from the process.
Position Overview
This position is responsible for the coordination, collection, and dissemination of information to department personnel, officers in the field, faculty and staff, as well as other law enforcement agencies. Typically involves dispatching officers to calls for service, proper disposition of telephone calls, data input on criminal justice computer systems, records keeping and assisting visitors.
Additional Posting Details
Minimum Qualifications
High School diploma/GED equivalent and two years of communications or related experience. Substitution of education for experience allowed.
Knowledge, Skills and Abilities
- Basic computer proficiency including keyboarding, data entry, data retrieval, electronic forms completion, and working knowledge of Word, Excel, and Outlook.
- Ability to follow written and oral instructions.
- Ability to actively listen to requests for service via telephone and radio; clearly articulate questions, instructions, and information; and take appropriate action in accordance with established procedures and guidelines.
- Ability to rapidly assimilate information from a variety of sources to direct appropriate resources where they may be needed.
- Ability to function under pressure or in emergency situations.
- Ability to manage multiple tasks and activities in a fast-paced environment in accordance with established policies, procedures, and training.
Preferred Qualifications
The preferred candidate will possess the following additional qualifications:
Current TCOLE, TLETS, and/or TCIC certifications; and Prior public safety communications experience.
Current TCOLE, TLETS, and/or TCIC certifications; and Prior public safety communications experience.
Required License / Registration / Certification
Work Schedule
12-HOUR ROTATING SHIFTS/DAYS AND HOURS VARY
Driving University Vehicle
Yes
Security Sensitive
This is a security sensitive position.
EEO Statement
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title
Dispatcher
Physical Requirements
Ability to communicate
Job Duties
o
Efficiently obtains and records all pertinent information by priority and effectively uses caller management techniques. Performs data entry and files the following: TCIC/NCIC/NCTCIC records, Teletypes, Criminal Trespass Warnings, and Field Contact Cards
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Maintains proper radio etiquette while efficiently broadcasting information to officers.Monitors City radio channels and weather and rebroadcasts pertinent information to officers in the field
o
Demonstrates initiative and encourages service and process improvements. Ensures compliance with policies, statutes, safety guidelines and procedures.
o
Demonstrates and encourages honesty, fairness, and ethical conduct. Delivers responsive, courteous and accurate delivery of service.
o
Has an understanding of peak work periods and demonstrates responsibility by regular attendance. Does not allow personal problems to interfere with job responsibilities and accepts responsibility for actions.
o
Regularly engages with the community to develop and foster positive public/police relationships.
o
Works as a member of a team placing team goals ahead of individual goals. Demonstrate professional demeanor in the workplace and uses interpersonal skills constructively to resolve conflicts.
o
Reflects reasoned judgment and “common sense” when identifying/resolving issues w/focus on optimal outcomes and uses appropriate discretion in resolving problems, performance issues, and complaints.
o
Quantity and quality of work activities are directed toward optimal resource utilization and outcome.
Posting Detail Information
Posting Number
S4938P
Position End Date (if temporary)
Special Instructions to Applicants
FOR FURTHER INSTRUCTIONS AND TO DOWNLOAD THE APPLICATION SUPPLEMENT, PLEASE VISIT THE UNT POLICE WEBSITE AT:
https://police.unt.edu/hiring
- PLEASE NOTE: In addition to this online application, completion of the Application Supplement is a requirement for this position. Please visit police.unt.edu/hiring to locate the Application Supplement. Failure to complete the Application Supplement within 7 days of the online application will be considered a candidate withdrawal from the process.
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