Job description

The District Manager is responsible for managing and executing the day-to-day district-wide operations for multiple facilities. Accountable for ensuring the completion of projects, scope of work, contractual requirements, conducting inspections, labor & supply budgeting, and full P&L responsibility. Also, responsible for overseeing quality assurance, customer satisfaction, and OSHA safety requirements. District Managers must be highly organized, dedicated, and able to handle a variety of duties simultaneously.

Duties and Responsibilities

• Manage labor and supply budgets as dictated from the Regional Operations Director.
• Responsible for the execution of P&L; drive profitability, etc.
• Responsible for forecasting labor needs for multiple projects based on budgets.
• Responsible for scheduling special projects, contractual periodicals, PPS, etc.
• Responsible for conducting meetings with customers and managers.
• Responsible for achieving KPIs such as appropriate staffing levels, supplies budgets, and P&L targets.
• Deescalate customer/team member concerns and address customer/team member inquiries in a timely fashion.
• Responsible for achieving required results of inspections and creating appropriate action plans for any deficient items.
• Responsible for holding Account Managers/Supervisors accountable on cost and quality control measures to ensure sustainability.
• Responsible for managing on-boarding and coordination of new services and new accounts.
• Must be able to read, understand and communicate union labor contracts.
• Build relationships with existing and new facility contacts.

Skills Required

• Excellent verbal and written communication skills.
• Must have the ability to build relationships with internal and external teams alike.
• Strong ability to influence, encourage, inspire, and motivate a team or individual.
• Must be highly organized.
• Strong ability to multitask.
• Strong ability to quickly respond to customer concerns.
• Strong ability to work well with sales team.
• Must be a team player.
• Strong knowledge of Microsoft office suite: Word, Excel, Outlook, Microsoft Teams, etc.
• Bilingual: English/Spanish is a plus.

Experience

• Minimum of 5 years of operational experience in the service industry is required.
• Minimum of 3 years of supervisory experience required.
• Experience managing multiple accounts and budgets in commercial cleaning, facilities and/or other service industry preferred.

Education

• Bachelor’s degree or equivalent experience required.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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