E-Commerce Marketing Manager

Full Time
St. Louis, MO
Posted
Job description

Bring your e-commerce experience and join a 100-year-old company that offers excellent pay and competitive benefits! Enjoy working with a team where employees are considered family and have a culture of respect and comradery! Be part of an organization that as an above average employee tenure and never had a lay off!

If you have experience with E-Commerce project management, product management and site management, Sunnen Products Company wants to hear from you!

Choose your own path to advance from within! The future is bright with Sunnen.

Sunnen Products Company, a global manufacturer of metal parts with applications in the aerospace, defense, agriculture, energy, and automotive industries, is seeking an experienced E-Commerce Marketing Manager in St. Louis, MO.

As a member of the Sunnen Products Company team, you can expect:

  • Excellent Compensation: starting up to $80,000 depending on experience
  • Full Benefits Package: Including medical, dental, vision, disability, 401k with match, generous PTO with a full paid week off from Christmas to New Years, and tuition reimbursement of $5,200 per year.
  • Great schedule: Excellent daytime hours
  • Stability: Sunnen Products has an average tenure of employees of 25 years. The company has been around for 100 years and never had a lay off with an excellent company culture to work within!
  • Paid for Performance, Not Tenure: Management recognizes top performers with raises, recognition, and advancement. Each individual contributor can positively impact their pay by demonstrating their skills!
  • Advancement: This is a rare opportunity to get on the fast track to advancing to lead or supervisory roles with Sunnen. The average tenure of their 400-employee workforce is over 10 years. Many of those individuals will be retiring from Sunnen, and you will be in a visible role for promotion as a result.
  • Culture: Ask any Sunnen employee, they will tell you that the culture of respect and transparency is second to none. You will enjoy your team and your manager and this low stress, no drama environment.

Responsibilities:

  • Manage site settings and setup for the website, including account management, catalog, integrations, order management, search, shipping, and system settings
  • Administration of customers and users of the website and eCommerce platform.
  • Provide training and support for the customer service team in their role of first-line customer support with the eCommerce platform.
  • Train and mentor additional marketing staff on the workings of the eCommerce and Content Management Systems (CMS).
  • Manage carts, orders, payment methods, and shipping methods
  • Administration for products, categories, attributes, and price matrix, including integrations for products, pricing, and inventory with Oracle EBS. Verify and maintain settings and pricing between the EBS system and the eCommerce catalog.
  • Administration for website media, templates, lists, translations, email, and messages
  • Set up and maintain shipping carriers and shipping methods
  • Manage Website content using the CMS to add/modify content on pages and create new pages as required.
  • Manage integrations between Oracle EBS and Website, in coordination with the Sunnen IT team, including the proper set up of new products to be orderable on the Website. Monitor application, job, and audit logs. Verify the accuracy of information through troubleshooting and testing.
  • Manage and administer the technologies required for the website's ongoing operation, including hosting, patching, upgrades, language translations, SEO, and site certificates.
  • Manage changes and updates to system operations as required by changes in requirements or scope
  • Work with vendor support teams to resolve any system issues
  • Work with the sales and marketing staff on Website and eCommerce strategy and enhancements
  • Serve as the project manager/liaison with Sunnen’s web development partners responsible for enhancements or customizations to the eCommerce system, using the partner’s project management system for logging and resolving issues.
  • Serve as the project manager/liaison with Sunnen’s digital agencies that assist with site production, search optimization, and design within the content management system.
  • Coordinate with product management, marketing, and engineering to ensure continued enhancements and product and category data updates.
  • Coordinate all regular code updates with the Ecommerce/CMS provider, web development partner, and Sunnen to remain up to date and in compliance with the cloud-based solution’s required update schedule. Coordinate testing and troubleshooting of all updates and revisions to ensure continued website operation.
  • Manage promotional programs within the eCommerce solution for driving sales.
  • Play a lead role in optimizing Sunnen’s email marketing program, coordinating eCommerce-driven email, newsletters, and targeted emails to Sunnen’s various customer segments. Monitor and track email campaign results and promotions related to the eCommerce solution.
  • Be willing to create site content as required to keep the website updated and fresh.

About the Company:  Sunnen Products Company was founded in 1924 by Joseph Sunnen. Since then, Sunnen Products Company has been a global leader in the manufacturing and distribution of bore sizing and finishing equipment, engine rebuilding equipment, and tooling and abrasives. As the leading global manufacturer of precision honing equipment and related accessories, Sunnen Products Company provides excellent employment opportunities for those in search of a challenging and rewarding career. We pride ourselves on our quality products, exceptional customer service and highly valued employees.

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Job Type: Full-time

Pay: Up to $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Day shift

Work Location: One location

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