Job description

We are hiring a customer service repersentitive and warehouse associates

• Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
• Aim for customer resolution and return
• Record, organize and file customer interactions and profile/account changes

Customer Service Job Requirements and Qualifications

• No Experience welcome if you willing to learn.
• Excellent at communicating helps
• Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts
• Able to concentrate on multiple problems at once
• Excellent time management and prioritization skills
• Ability to answer the phone, listen actively, relay information, and type basic information simultaneously
• Customer-focused for positive customer experience and resolution

Warehouse Associates Requirements and Qualifications

• Responsibilities
• Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
• Receive and process warehouse stock products (pick, unload, label, store)
• Perform inventory controls and keep quality standards high
• Keep a clean and safe working environment and optimise space utilisation
• Complete diary logs into inventory
• Report any discrepancies
• Communicate and cooperate with supervisors and coworkers
• Follow quality service standards and comply with procedures, rules and regulations

Skills

• Proven working experience as a warehouse worker
• Proficiency in inventory software, databases and systems
• Familiarity with modern warehousing practices and methods
• Good organisational and time management skills

Job Types: Full Time, Part-time, Temporary, Internship

Please send us your resume and we will get back to you as soon as possible.

Thank you.

Job Types: Full-time, Part-time, Internship

Pay: $15.50 - $18.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: One location

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