Education Research Associate

Full Time
Austin, TX 78701
Posted
Job description
Overview:

About Public Consulting Group
Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts. PCG’s Education practice offers consulting services and technology solutions that help schools, school districts, and state education agencies/ministries of education to promote student success, improve programs and processes, and optimize financial resources. To learn more, visit http://www.publicconsultinggroup.com/education/.

Career Information
Our commitment to our clients flows from our commitment to our staff. We focus our business endeavors on the public sector because we value the missions and constituents that government agencies serve. Core to our business is the fundamental tenet that a diverse workforce instills a deeper appreciation of our clients’ challenges. At PCG, diversity is valued and inclusion is an expectation. We want our teams to reflect the communities we serve and are committed to hiring, retaining, and promoting a diverse staff. This ensures a variety of viewpoints are included in our project work, enhancing not only the culture in our offices around the world, but also improving the level of service we provide to our clients

Responsibilities:


Education Research Associat e

The Opportunity
The Education Research Associate will contribute to our curriculum development and implementation projects. Our work offers motivated individuals a unique opportunity to provide educators and students with equitable access to high-quality curriculum that represents the voices and choices of local stakeholders in order to improve student outcomes. The Education Research Associate will support project teams with stakeholder engagement, the collection of qualitative and quantitative data, analysis and writing up results, research logistics, and project management. This position is classified internally as a Field Associate.

Organizational Context
PCG’s Education Consulting service line works with states, districts, and school clients to provide a wide spectrum of services, such as curriculum development, instructional resources audits, design and facilitation of professional development and professional learning communities, school improvement, and program reviews and evaluations. Past project engagements, for example, have included the development of the EngageNY grades 6–12 English Language Arts Common-Core aligned curriculum for the New York State Education Department, design and delivery of a system of professional learning for the Connecticut State Department of Education, and the creation of curriculum aligned to the Florida B.E.S.T standards. We are currently partnering with Chicago Public Schools to support implementation of a full-year, standards-aligned and culturally-responsive curriculum for PK–12 ELA and mathematics that our team developed and are partnered with the Texas Education Agency to review and revise/develop the agency’s OER curricular resources across a variety of content areas.

The Education Research Associate will:
  • Collect, manage, analyze, present, and act upon data
  • Coordinate data collection efforts, including acquisition of student data, survey data, documents, and other data relevant to our projects
  • Contribute to on-site and/or virtual client data collection, including focus groups and interviews, protocol development, note-taking, and management of qualitative data
  • Support training of data collection teams to ensure high-quality and reliable data
  • Organize and carry out all aspects of survey production and processing, including building in survey software, developing outreach campaigns for distribution, monitoring responses, and analysis
  • Conduct analysis of quantitative data (e.g., survey responses and student outcomes) using advanced features of Excel to expedite data analysis, including complex formulas, linking worksheets, lookups, pivot tables, macros, and charts
    • Conduct analysis of qualitative data using qualitative analysis software (e.g., Dedoose)
    • Conduct literature reviews
    • Generate spreadsheets and data visuals, tables, and graphs to effectively and attractively present data for clients
    • Assist with written reports and other materials for clients that are accessible and written to promote use and action
  • Contribute to client and project management, specifically as related to stakeholder engagement
    • Interface with clients and contribute to requirements gathering
    • Support management of internal project teams and ensure that established project management processes and structures are appropriately implemented
    • Contribute to management of project plan and coordination of discrete timelines, due dates, assignments, and workflow
    • Participate in and contribute to organization of planning meetings, status meetings, and other meetings as needed, including creation of agendas, facilitation, and documentation of notes and next steps
    • Provide technical support by phone, email, Microsoft Teams, Zoom, and Google Meet, as needed
    • Establish and maintain project collaboration sites (e.g., using SharePoint and Google Drive)
    • Contribute to development of project status reports for management and for clients
  • Contribute to the organization
    • Participate in proposal-writing and business development efforts, including contributing to proposals, conferences, marketing campaigns, presentations, and sales meetings
    • Develop a thorough understanding of our products and services
    • Capture and share knowledge accrued and lessons learned throughout the lifecycle of projects
    • Suggest areas for improvement in internal processes, operations, and client services, along with possible solutions
    • Align with and help reinforce organizational policies and procedures
Participate in special assignments as needed
Qualifications:

Education/Experience:
  • Bachelor’s Degree, Master’s Degree (i.e., Education, Social Science, or Public Policy)
  • 3+ years of relevant work experience in an Educational setting (Schools, Districts, or Higher Education) and/or Research-oriented organization
  • Experience with qualitative, quantitative, and mixed-methods research methodologies
  • Demonstrated expertise in MS Office products, particularly PowerPoint, Excel and Word
  • Able to work with a diverse range of people

Required Skills:

  • Outstanding verbal and written communication skills
  • Demonstrated ability to support and manage multiple projects in a cross-functional capacity
  • Objective decision-making ability based on strategic objectives, priority, business performance analysis, and resource availability
  • Self-starter, assertive, enthusiastic and has the political savvy to get things done, yet maintain a likeable presence
  • Ability to deal with adversity and differing opinions
  • Ability to move projects forward within specific timeline and budget with a high attention to detail
  • Ability to interact with various levels of management, across sectors, and with clients
  • Ability to follow, critically evaluate, and improve upon current processes
  • Ability to recognize issues and identify solutions
  • Curiosity about processes and people, highly collaborative, and calm under pressure
  • Availability during regular work week and overtime
  • Travel to client sites


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Compensation:
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $74,054 - $95,000. In addition, PCG provides a range of benefits for this role.
EEO Statement:
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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