Education & Sales Manager - Sylvan Learning - Northern Chatham Co. & Wake Co.

The Sylvan Learning Centers of Holly Springs & Northern Chatham County are growing and we're adding to our team! Great opportunity to join the world's leading provider of tutoring services!

The Education & Sales Manager is responsible for helping to maintain the instructional and operational excellence of the center. We are looking for a flexible team player who is available to work in both our Holly Springs center and our Northern Chatham County center, depending on need.

Weekday afternoon/evenings and some Saturday mornings required.

Essential Job Functions

• Assists Director with preparing materials for parent conferences, assessments, tours, and other customer appointments
• Conducts conference with new and current families.
• Meets sales, revenue and expense financial targets
• Helps to manage the instructional quality of student programs on an ongoing basis
• Assists or potentially manages day-to-day responsibilities of running the Center such as managing instruction, monitoring student attendance, collecting payments, maintaining Center supplies, technology troubleshooting, etc.
• Greets and assists students, parents, and potential customers according to Sylvan standards
• Fields calls from current families
• Manages scheduling changes of current families
• Leads day-to-day administrative tasks such as timely and high-quality phone reception, word processing, data entry, filing, and other administrative tasks
• Assists Director with maintaining the professional appearance of the Center according to Sylvan standards
• Supports standards and procedures to ensure student safety and well-being
• Assist teachers with preparation for instruction; Gathers and prepares materials as appropriate

Knowledge Required

• Four-year degree and teaching and/or tutoring experience required

Skills and Abilities Required

• Strong customer service, interpersonal and communication skills
• Proven ability to communicate effectively in writing; Ability to proofread and edit copy
• Strong organizational skills; Proven ability to manage multiple tasks and be flexible

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge, and abilities required.