EHR Support

Full Time
Miami, FL 33178
Posted
Job description
Overview:
Cano Health fosters a culture driven by providing superior primary care services in the communities we serve, while forming lifelong bonds with our members. Guided by our mission to improve the health, wellness, and quality of life of our patients, Cano Health continues to work towards making a difference in primary healthcare.

At Cano Health, our cultural attributes are to be patient centered, service focused, results oriented, trustworthy, transparent, and to continuously improve. Join our collaborative team, dedicated to the pursuit of excellence in health and wellness.

Cano Health offers competitive salaries, medical, dental & vision insurance, employee mental health program, paid time off, paid holidays, 401(k) with employer match, employee stock purchase program, tuition reimbursement and much more.

The EHR Support completes tasks delegated by the EHR Director or EHR Supervisor. The work will be identified as particular tasks that may need to be done in sequence or in tandem with other requests with tracking of the progress being made on each task.
Responsibilities:
  • Support the EHR Helpdesk
  • Train all new users (each tech is cross train)
  • Work with EHR Team to update and edit workflows
  • Maintain up to date with myeclinicalwork.com portal, webinars and eCW Days Conferences
  • Evaluate progress of 30/60/90 days after trainings
  • Data tasks for each Denovo and Acquisitions projects
  • Data validation for Data Migrations
  • Registration and Activation for EPCS (E-Prescriptions of Controlled Substances)
  • Prepare training materials
  • Assist Facilities in Go Live Days after migration into Cano Health system
  • Unlock notes after hours each other day “Concurrency Lock”
Qualifications:
  • High School graduate and some college or Informational technical education or demonstration of work experience.
  • Experience with EHR software capabilities and installation techniques; documentation and user instruction methods and techniques is a plus
  • Fluent in English and Spanish

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