Job description
Responsible to safely dispatch customer outages to multiple field personnel, including analyzing outage data and accurately documenting the restoration process.
Essential Job Functions:
#INDAEP
Essential Job Functions:
- Prioritize routine and emergency work to meet the needs of our internal and external customers.
- Clearly and precisely communicate verbal instructions using radio and telephone systems, as well as provide clear written communications through various applications.
- Update and maintain paper or electronic mapping systems.
- Must be able to work under pressure during periods of critical system conditions.
- Provide training and leadership to dispatchers in lower grade levels.
- Responsible for producing and issuing switching orders for routine and emergency work involving distribution substations or lines.
- Operate Scada during routine and emergency switching procedures.
- Responsible to write operational procedures for switching substation and distribution feeders.
- Interface with transmission operations
- Provide a leadership role in substation and distribution feeder outage recovery.
- Assume other duties and responsibilities as assigned.
- Be able to quickly respond for emergency overtime.
- Planned, holdover and call out overtime is expected frequently. A high acceptance rate for overtime is required.
- Participate and assist in planning team safety meetings.
- Foster and maintain a positive work culture.
#INDAEP
Job Type
Full-Time
Relocation
No
Annual Salary From (Min)
107369.60
Minimum Requirements
Experience:
Physical demand level is Medium
- Previous experience as an Electric System Operator or Distribution Dispatcher Sr. as defined in AEP's Distribution Dispatch Development Program.
- Successful completion of the System Operations/Power Dispatch (SOPD) test.
- Additional information related to the test batteries and a review of Employment Testing Information and Tips may be helpful. A link to this material may be found at aep.com/testprep.
- Good safety record and knowledge of electrical safety procedures and AEP's Accident Prevention Manual.
- A work history that demonstrates dependability and responsiveness to business needs.
- An excellent attendance record.
- Satisfactory hearing and the ability to identify line colors.
- Demonstrated ability to work well with others and be a team player.
- Effectively manage multiple tasks in a high stress environment for extended periods of time.
- Must have computer literacy skills and the ability to learn new computer programs.
- An attitude and desire to listen to and satisfy internal and external customers.
- Shift work of days, evenings, and midnights, including on weekends and holidays.
- Occasional overnight travel may be required for the purpose of outage restoration, interaction with the districts, or for training needs.
- Will be required to live within a 35-mile radius or 40 roadway miles, whichever is beneficial to the employee, of their dock/reporting location.
- The successful candidate may be subject to a criminal history background check.
Physical demand level is Medium
Geographic Proximity
Will be required to live within a 35-mile radius or 40 roadway miles
Work Designation
Onsite
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