Job description
The Kings County Job Training Office has one immediate vacancy and the Human Services Agency has multiple vacancies for Eligibility Worker I/II - Bilingual. These departments are seeking candidates who exhibit integrity, dignity, and compassion assisting our community in need of public assistant programs and services.
This recruitment is to fill positions that require bilingual fluency in English and Spanish. Positions may be filled at the entry level I or the experienced level II, depending upon qualifications. Future bilingual vacancies throughout the County may be filled from the eligible list to be established. The typical life of a list is six months. If the eligible list is used for the Human Services Agency p ositi ons may rotate throughout the County including Avenal, Corcoran and Lemoore and reporting worksite could change.
SALARY
Level I: $17.91 - $21.85 Hourly, $27,252.80 - $45,448 Annually
Level I: $17.91 - $21.85 Hourly, $27,252.80 - $45,448 Annually
Level II: $19.78 - $24.14 Hourly, $41,142.40 - $50,211.20 Annually
DUTY SAMPLE
Perform interactive interviews to elicit eligibility information and identify need for public assistance programs and services. Conducts such interviews in the County welfare office, satellite offices, hospitals, and other locations. Analyze financial and eligibility information to determine initial or continuing eligibility for multiple aid programs; explain regulations, rules, and policies to clients and apprise them of their rights, responsibilities and eligibility for participation; ensure accuracy and completion of application and declaration forms; resolve discrepancies by securing documentation, medical records and confirmation from other agencies; initiate a total-household assistance case; enter and retrieve numerical and narrative data, and issue benefits from an automated computer system; read and interpret computer printouts and information on computer screens; prepare correspondence and reports; organize caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy; may assist in the administration of employment programs.
(Essential duties may vary from position to position within classifications. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.)
MINIMUM QUALIFICATIONS **Minimum requirements must be met by the closing date**
Please note: Work experience for the last 15 years must be included in the work history portion of your application. It is also important that your application show all the relevant education and experience that you possess, even if it extends beyond the required past 15 years. A resume may be attached, but is not a substitute for completing the application and supplemental questions. Failure to submit a completed application may eliminate you from the recruitment.
Please note: When completing the work history portion of your application please include each position title and level as a separate entry when applicable. E.g. If you were an Office Assistant I and then an Office Assistant II, each level should be entered separately to reflect the time held at each level.
Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
LEVEL I:
Education: Completion of 60 semester or 90 quarter units of college.
OR
Experience: Two (2) years of experience performing clerical duties. Experience must include substantial public contact with clients and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed.
Experience: Two (2) years of experience performing clerical duties. Experience must include substantial public contact with clients and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed.
OR
Experience: One (1) year of experience with responsibility for one or more of the following: determining eligibility for loans, financial assistance, unemployment, veterans benefits, or publicly or privately financed health counseling and/or social services programs.
Experience: One (1) year of experience with responsibility for one or more of the following: determining eligibility for loans, financial assistance, unemployment, veterans benefits, or publicly or privately financed health counseling and/or social services programs.
LEVEL II:
Experience: One year of experience performing the duties of an Eligibility Worker I in Kings County; or, one year of employment experience in any California welfare department in the C-IV system performing duties equivalent to those of an Eligibility Worker I in Kings County.
BOTH LEVELS:
License: Possession of a valid appropriate California driver's license issued by the State Department of Motor Vehicles.
For a detailed job specification for Eligibility Worker I, click here.
For a detailed job specification for Eligibility Worker II, click here.
SELECTION PROCESS: **EQUAL OPPORTUNITY EMPLOYER**
All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or a written examination (pass/fail) and/or an oral examination (100%) which may include a written practical component to determine placement on the eligible list. Note: The top 40 written test scoring applicants with passing scores will be invited to participate in the oral examination interview process.
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