Job Objective:

The Emergency Department Nurse Manager is a Registered Nurse responsible for planning, organizing, directing and evaluating clinical, administrative and operational activities for the nursing/patient care unit and disaster/emergency preparedness; implements and interprets policies, procedures, standards and regulations for nursing personnel, patients, medical staff, and the public. She/he maintains twenty-four hour accountability for all activities of the unit. Applies ANA Standards of Nursing Administrative Practice and Hospital Preparedness Program (HPP) grant requirements in performance of leadership role.

Essential Duties and Responsibilities:

A. Effectively plans, organizes and evaluates work duties of self and unit staff to promote quality nursing and patient care activities.

• Develops unit goals annually, in conjunction with the unit staff and unit Medical Director that supports the department of nursing and the hospital's philosophy, goals and objectives.
• Works collaboratively with other organizational leaders in preparing for Disasters/Emergencies. Emphasis is placed on preparing for a trauma, hazmat or emergency surge.
• Plans and maintains staffing pattern within budgeting parameters incorporating continuity of care, staff competency and patient acuity.
• Evaluates and sets standards for patient care and unit equipment.
• Collaborates with support services to provide a safe, clean and secure environment for patients, staff and visitors.
• Promotes intra and interdepartmental communication.
• Maintains patient reference materials and ensures access to appropriate policies, procedures, standards and care guidelines.
• Collaborates with Nursing Director and Supervisors to facilitate the provision of high quality patient care.
• Works with the Medical Staff to coordinate the medical and nursing management of patient care.
• Utilizes staff in a manner which reflects the understanding of professional, legal and institutional constraints; the abilities of individual care providers; the holistic approach to patient care; and the use of time management principles.
• Evaluates patient care delivery through written documentation, observation, and comparison to established standards.
• Assists in providing nursing care to patients, as needed, to assess particular patient requirements or a backup to Staff Nurse.
• Serves as a clinical resource person and assists nursing personnel in assessing patient/family status to plan nursing care.

B. Builds and leads a high performing Team: Motivates, inspires and develops employees to accomplish goals and objectives.

• Interviews and selects staff for designated unit.
• Maintains staff meeting at least bi-monthly to discuss department and hospital goals, progress toward goals, and other significant information concerning the unit and organization.
• Provides an environment that promotes employee satisfaction and retention.
• Empowers staff to participate in changing process and incorporate changes into daily practices. Recognizes employee contributions.
• Monitors employee performance and provides ongoing feedback. Initiates corrective action when indicated. Completes employee performance appraisals according to Human Resources guidelines.
• Empowers staff to take ownership of patient care environment.
• Avoids preventable turnover. Initiates plan for change as appropriate. Ensures completion and processing of all personnel forms.
• Participates in recruitment events.
• Actively participates in strategies to meet Magnet designation.

C. Organizational Teamwork and Collaboration: Collaboratively works with peers and others to set and achieve interdepartmental / organizational goals and to resolve barriers to interdepartmental / organizational performance.

• Works with peers and co-workers to resolve conflict and duplication of effort and waste.
• Communicates to nursing supervisors’ information essential for continuity of patient care.
• Attends required meetings or delegates responsibility when indicated in event of absence.
• Works effectively with Medical Directors, Service Chiefs and other members of the medical staff.
• Cooperates with instructors from schools of nursing to enhance student learning.
• Evaluates the educational needs of employees and provides for inservices/training monthly and as applicable
• Ensures an appropriate orientation plan for newly hired unit personnel. Approves continuing education programs attended by the staff.
• Communicates hospital policies and procedures to nursing staff and promotes inter-departmental harmony.
• Communicates all pertinent information regarding resources and services to the Director of Nursing.
• Promotes and maintains effective inter and intra departmental communication.
• Promotes communication with attending physicians and house staff to meet specific needs of the patient.
• Consults with and keeps the Chief Nursing Officer/Directors of Nursing informed of activities, needs and problems on the nursing unit.
• Interprets, supports and implements organizational decisions, policies and procedures.

Education

Graduate of Accredited School of Nursing required.

BSN required.

MSN preferred.

Experience

At least 5 years acute care experience. Progressive leadership experience which may include experience as a charge nurse.

Required Licensure and/or Certifications:

Current California Registered Nursing license.

BCLS, ACLS, and PALS required.

Unit specific specialty certification required within twelve months of hire.

FEMA course certifications: IS.100, IS .200, IS 700, IS 800 within 90 days

Hazard Material Management course within twelve months of hire.