Job description

West Hills Animal Hospital & Emergency Center is actively looking to hire an Emergency Liaison to join our treatment staff. At our busy 24-hour facility, we have 10+ general practice doctors, in addition to 3 dedicated overnight doctors that provide the top level of veterinary care to all pets that walk into our building. We are in search of individuals who are willing to learn, client-oriented, team player, and able to maneuver in a very fast-paced work environment.
This opportunity is an excellent position for a Pre–Vet Student or someone looking to stay in the veterinary profession as you will work hand in hand with the ER and their staff, relaying information to clients and hospital staff while helping to organize the service’s daily schedule. The Emergency Liaison is also the client advocate, making sure the client's needs and concerns are addressed on all levels.
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*Here is What Your Day May Consist of:*

• Triage and obtain vitals for each patient presenting to the ER

• Obtain a detailed history and presenting complaint from each client

• Maintain clean exam rooms

• Enter patient information, history, and medical information into the practice management system

• Assist DVM in medical record creation

• Go over Emergency estimates with clients

• Assist as needed with Diagnostics and treatments ordered by the doctor

• Verify discharge instructions with DVM

• Go over discharge instructions with Clients and answer any questions they may have

• Communicate with staff to check out the client and finish any final responsibilities before releasing the pet to the client

Here is Who You May be:

• Organized

• Works well with others

• Able to follow directions

• Able to work quickly and efficiently in a fast-paced environment

• Neat, clean, and adheres to WHAH uniform

• Able to work full-time hours including weekends

• Able to lift up to 50 lbs

Here is What You May bring to the Team:

• Must have experience working with the public.

• Veterinary hospital experience is recommended, or other doctors’ office is highly preferred.

• Previous experience or training/education working in a veterinary facility.

• Must be well groomed, friendly, outgoing, and “people-oriented”.

• Ability to work in a team-orientated environment.

• Excellent communications skills, both written and oral.

• Telephone and computer skills as well as intermediate math skills.

• Must possess sound decision-making skills and be able to prioritize multiple tasks at once, demonstrate exceptional organizational skills, embody attention to detail and deal with high levels of stress in an environment of changing priorities.

• Must be able to take direction and interact with all levels of staffing in a professional manner.

Here is What We will Offer You:

• 401K with company match

• Dental Insurance

• Employee discount

• Flexible schedule

• Health Insurance

• Health Savings account

• Paid Time off

• Vision insurance

• Continuing education opportunities

As part of an Innovetive Petcare Practice, we are an E-Verify employer.
Location: 800 Jericho Turnpike, Huntington, NY 11743

Location: 800 Jericho Turnpike, Huntington, NY 11743

Job Types: Full-time, Part-time

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Work Location: One location

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