PRIMARY PURPOSE: Provide training, supervision, job coaching, supports, travel training and transportation to persons served for community based employment, volunteer activities, and other community based activities related to employment (i.e. job tours, job shadowing, training opportunities, offsite assessments, etc.).

HAVERHILL, MA
SCHEDULE FOR THIS POSITION: 40 Hours, Mon-Fri 8am-4pm

KEY ACTIVITIES: Top 5 (maybe less but no more than 5) key activities should be listed here. Bulleted or numbered with expanded definitions for clarification.

• Provide supervision, assessment, training, coaching, and teaching to persons served in the Employment Department for the purpose of obtaining and maintaining jobs in the community. Assist in the implementation of community-based activities (volunteer, paid work, etc.) that promote choice, inclusion, dignity, and respect, while enhancing skill development.
• Ensure timely arrival and departure at community jobs, assessments, volunteer shifts, and other activities (job tours, job shadowing, etc.) by providing transportation and/or support to use public/private transportation.
• Provide training to employers when applicable and work to increase natural supports and decrease level and intensity of supports offered. Assist the employer to complete job performance evaluations with persons served.
• Provide personal care, assistance, and support to individuals consistent with their medical, physical, and psychological needs in a respectful manner. Know and understand the profiles and histories of individuals supported, as well as strategies to promote a positive learning/working environment for each person. Communicate with Case Manager, Manager, and Director any issues pertinent to the health, safety, and well-being of the people served. Understand/implement crisis plans, behavior treatment plans, and medical protocols correctly and consistently
• Complete all documentation required by the agency and regulatory agencies, focusing on providing complete, relevant, and accurate information in a timely manner.

OTHER DUTIES:

• Perform all duties in a manner which demonstrates an awareness and respect of each individuals legal, civic and human rights. Maintain and enforce the confidentiality of any information relating to individuals served.
• Maintain customer focus at all times in the delivery of services. Provide quality services, be responsive to customer needs, and display professionalism in relationships with referral sources, persons served, and family members/guardians.
• Report injuries of persons served or self immediately to supervisor and complete follow-up paperwork when needed. Ensure compliance with DDS and DPH regulations, able to file HCSIS reports and follow DPPC and CRC policies and procedures.
• Communicate with Director of Day Services and Manager any medical issues pertinent to the health and safety of the people served.
• Work collaboratively with team members, actively participating in goal development, meetings, and maintenance of program areas/spaces. Work as a positive team member, supporting other staff during interventions, activities, and other duties as assigned by supervisor.
• Complete all mandatory trainings to ensure skill maintenance and development. This includes CPR, First Aid, and other trainings mandated by CRC, as well as other department and state agency required trainings and certifications. Complete supplementary trainings related to functions within the Case Manager role, as well as new initiatives identified by CRC or state agencies.
• Assist in maintaining a clean and safe environment by reporting issues to the proper personnel.
• Perform any and all other duties as assigned by supervisor, and report to same when unable to complete specified duties.

REQUIREMENTS:

• HS or GED with 0-3 yrs. experience in the field
• Desire and passion for serving people with disabilities
• Preferred one year experience working with individuals with DD, MH or BI and Associates Degree in Human Services or related field. Commensurate experience may be substituted for educational requirements.
• Computer literacy
• Valid drivers License and a minimum of 1 year of driving experience
• Regular and predictable attendance